Customer Service Manager
Great opportunity to join an international business- whilst still working closer to home!
Summary about this job
Management & Support
Company: Page Personnel
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-4829-3453
Fax: +61-7-1654-1512
E-mail: n\a
Site: n\a
Detail information about job Customer Service Manager. Terms and conditions vacancy
- Progression to Operations Management roles
- International Company close to Parramatta
- Parking on-site
Logistics business based in Western Sydney seeks an experience Customer Service Manager to join their team.
Client Details
Our client is part of an international Logistics company delivering critical B2B services across Australia. They have sites across NSW and Australia and are looking for a Customer Service Manager to lead the team in NSW.
Description
- Direct management and development of a team of Customer Service Officers
- Develop and implement training programs
- Develop and enforce KPIs across central team and off-site positions
- Offer opportunities and solutions to develop efficiencies across the Customer Service team
- Manage recruitment and hiring
- One-to-one coaching
- Escalation point for B2B Customers
Profile
To be successful in this role you should have a background in either Logistics/ Supply Chain/ or Industrial organisations. This role is hands and and needs someone who can really be "a part" of the business and be involved with stakeholders from the warehouse to the head offices overseas.
Experience using larger systems such as SAP or Salesforce would be ideal.
Job Offer
- Great salary
- Work for an international business
- Career development opportunities
- Parking on-site
- Western Sydney location
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessica Priebee on +61 2 8221 8141