Customer Sales & Service Executive - 6 Month Contract
Looking for a unique organisation that works for the member, and truly values you? Fantastic role for a customer focused phone based sales superstar!
Summary about this job
Customer Service - Call Centre
Company: Capricorn
Location: Perth
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-5411-9767
Fax: +61-7-4515-7565
E-mail: n\a
Site: n\a
Detail information about job Customer Sales & Service Executive - 6 Month Contract. Terms and conditions vacancy
- Central location - West Perth offices
- Collaborative team environment
The Company
Capricorn is a unique, cooperative minded organisation owned by its members that operates in the Automotive Industry. It provides access to a host of business services, including consolidated monthly billing, finance, risk protection and even a registered travel agency. Since its beginnings in 1974, Capricorn has grown to an international business with over 19,500 Members and 2,500 Preferred Suppliers operating across Australia and New Zealand.
The Role
We are looking for a proactive, customer service focused and motivated person to join our established Risk Services team in our Perth office. Our team supports the Australian and New Zealand sales force in the provision of risk protection products.
Some of the key responsibilities of this role include:
- Managing a portfolio of renewals to ensure our Members are retained and adequately protected;
- Providing general advice to Members regarding protection enquiries;
- Processing and administering new business, renewals and acceptances;
- Establishing and maintaining effective working relationships with the Sales teams; and
- Providing exceptional customer service at all times.
Experience Required
Our work culture is one of our most valued assets at Capricorn. That means that when we recruit, we are looking for the right person who will effectively communicate with the business, collaborate with their peers and commit to their position. These attributes are a must for us to maintain our work culture, and it's important to us that these are demonstrated with examples from previous professional experience.
We're also looking for the following background when assessing applications:
- Insurance industry experience;
- Tier 1 RG146 accreditation (desirable);
- Excellent communication skills;
- Ability to work both autonomously and within a team; and
- Ability to manage numerous tasks within set timeframes and meet deadlines.
The Perks
When you join Capricorn, you join a group of people who enjoy coming to work and a company that invests both time and money into ensuring that team members continue to enjoy it. Health is paramount – our wellness program includes on site group fitness, free personal training, fun run sponsorship and much more. People are social beings and we are a social company – along with end of quarter and staff celebrations, we also celebrate with footy days, Melbourne Cup, international food days, breakfasts, office sweeps and more.
If this role is for you and you're interested in joining us, please send your CV via Seek. Applications will be reviewed as they arrive, so it’s better to apply sooner rather than later!
For further information and detail on Capricorn, please visit our website at www.capricorn.coop.
Thank you,
Capricorn Recruitment Team