Officer in Charge
We are looking for an enthusiastic and motivated person who feels a sense of accomplishment by making a difference
Summary about this job
Banking - Retail/Branch
Company: Service One Mutual Limited
Location: ACT
Work type: Full Time
Salary: $50,000 - $64,999
Phone: +61-8-6170-7356
Fax: +61-2-4732-7872
E-mail: n\a
Site: n\a
Detail information about job Officer in Charge. Terms and conditions vacancy
Officer in Charge – Gungahlin
Full Time
SERVICE ONE Mutual Limited is the region's only locally-owned financial services provider, with Branches across the ACT and South Eastern NSW. Our customers (known to us as our Members) are our top priority and they are accustomed to remarkable levels of service.
We are looking for an enthusiastic person who feels a sense of accomplishment by making a difference to fulfil a full-time Officer in Charge position in our Gungahlin Branch. At SERVICE ONE, we provide comprehensive training support to ensure you are confident with not only all of the financial products and services we offer, but the banking system you will use to interact with SERVICE ONE Members. As part of the Alliance Bank network and being a mutual organisation, SERVICE ONE works closely with our various alliance parties, including Bendigo and Adelaide Bank, other Alliance Banks, our Members and the broader community.
Reporting to the Branch Manager, the role will involve and be responsible for:
- Overseeing the day to day processing and administrative operations of the Gungahlin Branch;
- Managing the branch staff through helping, encouraging, leading and mutually supporting;
- Understanding, maintaining and ensuring all policies, procedures and practices are followed and adhered to;
- Overseeing the processing of Loans through to settlement/funding within timeframes and in an accurate manner;
- The training, coaching and development of staff in the branch;
- The completion of all legislative and compliance requirements;
- Maintains an up to date and accurate product and service knowledge for the provision of advice to Members.
- Actively cross sells SERVICE ONE’s products and services as the opportunity presents.
- Acts as a team member through helping, encouraging and mutually supporting others in the team and aids in the branch operational requirements.
- Exemplifies SERVICE ONE values in every interaction with Members, staff and other stakeholders.
Previous experience in lending, finance and a customer service environment is preferred.
More information regarding the Officer in Charge position, including a job description, can be found online at soalliancebank.com.au/careers. If you have any questions after reviewing this material please contact the Recruitment Officer on (02) 6215 7142.
Apply now by sending your resume and a covering letter detailing your suitability to:
SERVICE ONE Mutual Limited
Attention: Recruitment Officer
Locked Bag 1, DEAKIN ACT 2600
or email [email protected]