Client Relationship Manager
Scottish Pacific currently has an exciting opportunity for a Client Relationship Manager to join the Melbourne debtor finance operations team.
Summary about this job
Account & Relationship Management
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-2636-5180
Fax: +61-2-2889-7862
E-mail: n\a
Site: n\a
Detail information about job Client Relationship Manager. Terms and conditions vacancy
Are you a forward thinker looking to be part of a transformational growth story? If so, this is a fantastic time to join a business that is set to disrupt the SME lending market, and capitalise on the opportunities being created by FinTech and the changing banking landscape.
Come and be a part of a growing mid sized business that genuinely cares about its people, is nimble enough to move quickly and has the scale and resources to make a real difference.
We are currently looking for a Client Relationship Manager to join the team in Melbourne.
Reporting to State Operations Manager, VIC, the Client Relationship Manager is responsible for protecting and increasing Scottish Pacific’s exposure and income by managing the risk on a portfolio of clients, whilst simultaneously striving to give the best possible service. The successful candidates will also be responsible for managing, leading and developing a team of up to 4 operations staff.
Core Responsibilities
- Maintain highest level of service for all clients
- Minimise or eliminate losses by monitoring risk and detecting and rectifying potential breaches of policy
- Protect, and generate income from their portfolio
- Maximizing client retention
- Undertake Field Reviews
- Recommend, negotiate and document client facility changes
- Review New Business Submissions and perform take-ons for new clients
- Month end reporting
- Support, lead, coach, train, develop and motivate direct reports to achieve optimum level of productivity
- Working in such a way that is aligned with Scottish Pacific's vision and core company values
About You
- In depth understanding of risk control procedures and legal issues associated with Factoring
- Excellent communicator with a client service emphasis
- Ability to lead and develop staff
- Understanding of debt recovery procedures
- Superior time management and organisational skill
The ideal candidate will have a thorough understanding of factoring risk control procedures and legal issues along with the proven ability to effectively manage long-term client relationships.
About us
Having acquired 3 businesses and listed in the last two years, Scottish Pacific is an ASX300 company is looking to accelerate its already impressive growth.
Scottish Pacific is the largest specialist working capital provider in Australasia, employing nearly 300 people across Australia, New Zealand, United Kingdom and China. We recognise that great companies are about great people and we are committed to attracting and retaining the very best talent we can find.
At Scottish Pacific we foster a culture of integrity, innovation, customer service excellence, and loyalty.
Some of our employee benefits include:
- Great working environment!
- Internal & External training opportunities
- Values and Employee Recognition Awards
- Subsidised Gym Membership
- Day off on your Birthday!
- Corporate Insurance Health Plan
- Volunteering Opportunities and Charity Fundraising
See our website for more info: http://www.scottishpacific.com
Applications will close on Friday, 13 July 2018.