Issuer Services Manager

Summary about this job

Detail information about job Issuer Services Manager. Terms and conditions vacancy

Role

The Issuer Services Manager role will see you lead a fast-paced team that is responsible for ensuring all relevant information and static data concerning listed equity, debt and structured products that are to be quoted, traded, externally disseminated, cleared or settled on or through ASX markets and facilities is accurately sourced, captured, stored, processed, billed and maintained on a timely basis in the relevant systems.

You will champion superior customer services to our clients, when they need it and take ownership of operational incidents from identification through to rectification and reporting.

Duties:

• Day to day management of a high performing team
• Management of all functions including corporate actions, quotations & securities administration
• Ensure team adhere to all trading regulatory obligations & compliance rules
• Be an escalation point for all issue resolution & incident management
• Collaborate as a key business stakeholder for system issues, maintenance & upgrades
• Manage operational issues whilst engaging & servicing a range of stakeholders
• Lead identification & implementation for process improvement to reduce operational risk

Essential criteria:

• Previous management experience in a fast-paced environment
• Strong exposure to back office operations
• Experience leading a customer facing team
• Extensive knowledge of Australian financial markets & products
• Strong stakeholder management skills
• Experience with project implementation

If you are a suitable candidate for this position and have the relevant experience, please send your resume to [email protected]

All applications will be handled in the strictest of confidence