Principal / Senior Consultant - Professional Services

Summary about this job

Detail information about job Principal / Senior Consultant - Professional Services. Terms and conditions vacancy

About the business and the role

Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions are in use at more than 400,000 organizations and by over 100 million users globally. Learn more at www.citrix.com.

Job tasks and responsibilities

Position Summary

The Senior Consultant is primarily engaged on either customer facing or internal professional services engagements. Sr. Consultants often lead the technical aspects and the development of project deliverables of internal projects (system integration, whitepapers, scalability and performance tests) to a large extent and can lead standard customer engagements of low to medium complexity.  The Senior Consultant is responsible for continuing to develop the foundation skills of consulting and becoming proficient with one or more relevant technologies. The position requires an individual to utilize their skills in the consulting methodology, serverbased computing concepts, documentation standards and organization, time management, Citrix products and technologies, software installation, and networking skills on internal Consulting Solutions assignments or client engagements. The Senior Consultant must be able to individually solve problems proactively and seek help from more experienced team members or other available sources (i.e. knowledge base, manuals, etc.) when necessary. The position requires a team player that seeks to supplement their skills through the use of project experience, self-study manuals, and point of need training. Good written and verbal communication skills are also required. 

Primary Duties / Responsibilities

• The Sr. Consultant works on internal and customer facing consulting projects of low-to-medium complexity with significant responsibilities for completion of entire project sections. Sr. Consultants also lead "standard" projects of low complexity. 
• Emerges as a significant contributor and leader on project efforts, with the ability to assume responsibility/ownership for entire project components.
• Grows technical capacity beyond the core Citrix products and underlying technologies.  Able to breakdown complex problems into manageable pieces and follow a structured process to resolve them. Holds teammates accountable for their commitments and helps coordinate team activities to ensure task completion.
• Stays up to date on the latest tools, methods, and measures both within Citrix and in the industry. Proactively, clearly, and openly shares information and ideas with others;  asks for, listens to, and uses feedback and input.
• Talks openly with others, inside and outside of the company, about the things happening at Citrix. Prioritizes and focuses on what is most important for their individual deliverables, with consideration for the impact on team deliverables.
• Thinks and acts in terms of "We," rather than "Us vs. Them"

Skills and experience

• Independent problem solving skills
• Ability, initiative and accountability to execute broad assignments requiring minimal direction
•  Solid professional communication skills
• Requirements (Education, Certification, Training, and Experience)
•  Bachelor of Science from an accredited university or equivalent experience
• 5-7 yrs experience as a Consultant or equivalent experience. 
• Positive customer service attitude Willing to travel 50% of the time including international travel for corporate role and 70-80% travel within the GEO for GEO-based roles.  
• CCEA and  MCSE/MCITP certifications preferred
• Prior experience with people-management and mentorship in a direct and/or matrix reporting capacity