System Engineer | Robotic Process Automation

Summary about this job

Detail information about job System Engineer | Robotic Process Automation. Terms and conditions vacancy

• Design, Build, Collaborate on Robotics and AI projects
• Certified Blue Prism Capability, Delivery and Training Partner
• Flexible central Melbourne and Sydney locations

System Engineers work with our clients to educate them on best practice approaches to implementing enterprise-strength platforms to underpin their robotic process automation projects. These solutions may be deployed on-premises, in the cloud (typically AWS or Azure), as a hybrid or using Reveal’s managed services.

Typically, these engagements commence with a Proof of Concept / Proof of Technology pilot and then move into a formal design phase. We work closely with the client’s IT team and their IT outsource team (where applicable), liaising extensively between various IT stakeholders across strategy, infrastructure, security, risk, service desk and robotics Centre of Excellence.

The role combines advocacy of best practice with hands-on software installation, support and troubleshooting. Successful candidates will be ambitious, motivated, self-reliant, able to problem solve and have a passion for quickly helping our clients, enjoy working with people and have no fear of being challenged professionally.

SPECIFIC ACCOUNTABILITIES

• Providing subject matter expertise to clients and Reveal Group team members around enterprise IT, cloud, infrastructure and robotic process automation (RPA) technologies
• Analysing and documenting client solution architecture to support RPA
• Installing RPA technologies and documenting installation tasks
• Reviewing client installations to evaluate against best practices and remediate where necessary
• Reveal Group is a leader in Australia in RPA and provides extensive RPA training and accreditation.
• Supporting senior team members in client meetings/presentations
• Identifying, tracking and monitoring project deliverables to ensure successful project completion
• Assisting with the design, implementation and operation of Reveal’s software services, including RPA managed services, RPA training services and Reveal™ software services
• Troubleshooting technical support issues raised by clients and the Reveal Group team

YOUR EDUCATION AND PROFESSIONAL EXPERIENCE

• Must have an undergraduate degree in IT, engineering, maths, business or other relevant disciplines
• Must have experience working as a system engineer or solution architect within an enterprise IT environment
• Cloud experience with AWS / Azure / GCS is preferred
• Microsoft Certified Systems Engineer (or similar) qualification is preferred
• Experience with VMware, HyperV or similar desktop virtualisation technologies is preferred
• Consulting experience (external or internal) is preferred
• Blue Prism experience is preferred

YOUR PASSIONS

• Improving business performance through process and technology transformation
• Building effective relationships with clients
• Managing projects from inception to completion
• Seeking new challenges and opportunities
• Contributing to the development of a leading global business improvement consultancy
• Maintaining current knowledge with a broad range of leading-edge technologies
• Interest in travel

YOUR COMPETENCIES

• Being a highly skilled problem-solver
• Strong communication skills – both oral and written
• Consistent attention to detail
• Exceptional time management skills
• Ability to work both independently and within a team
• Maturity to independently prioritise and manage workload across multiple concurrent projects
• Capacity to think on your feet and embrace new challenges as they arise
• Strong commitment to professional and client service excellence
• High proficiency in Microsoft Excel, Word, PowerPoint and Visio

OTHER REQUIREMENTS

• Australian resident or Australian citizen (preferred)
• Preparedness to travel both within Australia and overseas
• Eligibility to pass background checks that may be required for key clients