Level 1/2 Deskside Support

All vacancies of AustraliaInformation & Communication TechnologyLevel 1/2 Deskside Support

IT Deskside Support, 3 month contract, full time hours, opportunity for extension.

Summary about this job

Help Desk & IT Support

Company: Genesis IT&T P/L

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-1212-2983

Fax: +61-8-6036-8829

E-mail: n\a

Site:

Detail information about job Level 1/2 Deskside Support. Terms and conditions vacancy

  • Global Client
  • Sydney CBD Location
  • 3-month contract with the opportunity to extend
Responsibilities 
  • Providing first and second level technical support to users
  • Install, modify, and repair computer hardware and software
  • Liaise effectively with wider IT team
  • Respond to queries either in person, via email or over the phone
  • Install, modify, and repair computer hardware and software
  • Install computer peripherals for users
  • Run diagnostic programs to resolve problems.
Profile
  • Strong Level 1 AND Level 2 experience
  • Excellent verbal and written communication skills;
  • Excellent troubleshooting skills;
  • Knowledge of current Microsoft technologies
  • Network Troubleshooting
  • PC Hardware and peripheral knowledge and skills;
  • Exceptional documentation skills.
  • Certificate IV in Information Technology Support or IT equivalent

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