Team Lead Help Desk

Summary about this job

Detail information about job Team Lead Help Desk. Terms and conditions vacancy

Great opportunity to champion and drive customer centric support across the service desk team. Our client is a well known organisation, a true market leader and global success story. 

This role represents the perfect opportunity to work with a large multinational and show them what you can do! You will be the technical lead and SME for all site related operations, procedures and small projects. The role will also be providing 1st and 2nd line support and step up to tackle complex problems. It will suit a self driven, motivated person who can show willingness and aptitude around problem solving. 

The successful person will have accountability across customer service delivery, knowledge base management and continual service delivery.  Ideally, you should be able to demonstrate the following experience: 

• 5-7 years experience in IT Service Support
• Strong technical background in Outlook, AD, Windows OS and MS Office365
• Exceptional customer service ethos and sparkling communication skills

For more information on this role, please call Nicole quoting ref NH5095. If you are ready to apply, please submit your CV via the links below.