ICT SERVICE TRANSITION MANAGER
Western Power builds, maintains and operates the electricity network in the south west corner of Western Australia, delivering an essential...
Summary about this job
Programme & Project Management
Company: Western Power
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-2-7603-6011
Fax: +61-7-2121-6843
E-mail: n\a
Site: n\a
Detail information about job ICT SERVICE TRANSITION MANAGER. Terms and conditions vacancy
Western Power builds, maintains and operates the electricity network in the south west corner of Western Australia, delivering an essential service to power a modern lifestyle, safely, reliably and affordably. We’re focused on serving our customers, and are committed to providing a safe working environment for our people. It is an exciting time in the electricity industry: a time of great change, innovation and opportunity which we embrace and welcome. That’s why we need talented people with passion and ambition to join us. Explore your next opportunity at Western Power.
Western Power
Western Power delivers on the changing energy needs of Western Australians, powered by community trust and the passion of our people. We respect and take care of each other, our community and the environment. We are focused on serving our customers and are committed to providing a safe working environment for our people. It is an exciting time in the electricity industry, a time of great change, innovation and opportunity which we embrace and welcome. That’s why we need talented people with passion and ambition to join us.
At Western Power we are committed to safely and efficiently connecting the community with the energy needed to power their lives.
Conditions:
This is a full time, permanent position based in Perth Head Office.
About the Role:
This role is accountable for managing Service Transition processes, working with customers / Product Owners, project delivery teams and operational support teams across multiple programs and service providers. In addition the role provides leadership for the efficient and effective execution of SIAM processes.
About you:
The successful applicant will be experienced and competent in the following:
- Strong experience owning and managing Service Transition and Release Management processes
- Experience developing Transition and Release Management frameworks in an Agile and DevOps based
environment
- In depth and extensive understanding of ITIL framework and Agile methodology
- Experience leading under pressure in crisis situations and managing conflict
- Experience managing the demands of Service Transition for large programmes of work
- Used to data driven and risk management approach to decision making
- Commercial acumen and experience working with outsourced service providers
- Broad understanding of the electricity industry, business challenges, business processes and regulatory framework
- Tertiary qualifications in Information Technology, related discipline and or extensive and demonstrated practical expertise knowledge and industry experience
- ITIL Foundation Certification
What’s on Offer?
At Western Power, our people are our strength. As an employee at Western Power, we offer:-
- Competitive remuneration;
- A safe and sustainable workplace
- Equal opportunity employment;
- Personal development and training opportunities;
- Flexible work arrangements; and
- An award winning employee recognition programme.
Like to know more?
Please submit a copy of your current resume and covering letter together with your qualifications and proof of working rights in Australia.
At Western Power, our people are our strength. We offer a collaborative, flexible and safe work environment within a large organisation and are committed to equal opportunity employment. You will receive opportunities for development and training, use your skills and develop new ones to meet the challenges of an organisation delivering an essential service to the people of Western Australia.