ITSM Solutions Architect | Premium Consulting Environment | Attractive $$$`

Summary about this job

Detail information about job ITSM Solutions Architect | Premium Consulting Environment | Attractive $$$`. Terms and conditions vacancy

• $$ Top industry rates
• Immediate Start 
• Multiple Positions
• High Profile Project
• Canberra based
• Australian Citizens only
• Current or inactive security clearance highly regarded

We are working with a large multinational consulting partner for this fantastic career role based in Canberra.

SOLUTION ARCHITECT

Solution Architect:

Job Level Definitions

Applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems / projects where analysis of situations or data requires an in depth evaluation of multiple factors. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Leads and / or provides expertise to functional project teams and may participate in cross-functional initiatives. May provide mentoring and guidance to lower level employees. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients.

Responsibilities

• Architect custom solutions of project and program or operational scope.
• Architect reusable solutions of project or operational scope.
• Customize reusable solutions of project and program or operational scope.
• Capture and share architectural IP at the project and program level.
• Oversee the implementation and governance of architectures of project and program or operational scope.
• Contribute to the Architect profession worldwide and across the organisation.
• Develop for client technically feasible long-term IT strategies and plans
• Assess business impact of specific technologies/strategies
• Identify and address technical or operational risks
• Provide review/input on project activities for medium to large business unit level projects
• Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects.
• Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities (R)

Education and Experience Required

• Bachelor’s degree in computer science or related field, or equivalent experience.

Knowledge and Skills

Architecture:

• Ability to understand the customer's business problem, need, or opportunity and to design an IS solution that appropriately addresses the business problem, need, or opportunity.
• Ability to lead a team of two or more consultants in the completion of one or more architecture, requirements, operational, or implementation deliverables.
• Ability to lead the architectural design, development, deployment, and technical quality of medium to large business unit level IT based solutions (typically within multiple technology or specialty areas).
• Be able to provide architectural direction for multiple medium sized projects concurrently. For larger engagements, a single active project is reasonable.
• Understands and applies information system or operational solution related modeling methods and tools.
• Can validate/evaluate if an information systems or operational architecture meets technical requirements and specifications · Familiar with multiple architectural, development and operational methodologies (e.g., Zachman, TOGAF, ITSM, …) · Applies appropriate methodologies and SME knowledge to resolve complex business issues.

Business Acumen:

• Identifies risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers.
• Develops Architecture Specification deliverables that map customer business requirements into specific technology or operational recommendations.
• Ability to apply business management and financial concepts, capital investment, financial modeling, and general aspects of business contracts. Use this knowledge to analyze business needs and develop meaningful system or operational recommendations.
• Ability to apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment, industry-specific roadmaps, and IT enablers.

Technical:

• Must have experience of working on enterprise-wide ITSM solutions in a consulting role
• Must have good requirements analysis & design skills, including documentation & communication skills
• Must have experience working with ITSM technologies such as HP Service Manager or HP ServiceCenter, ServiceNow or BMC
• Must have good knowledge of Java and/or Javascript. Other programming/scripting languages will be considered
• Experience across ITIL service support processes (Incident, Problem, Change) is essential
• Experience with Windows system administration & RDBMS is desirable
• ITIL v2/3 Foundations certification, ITIL v2/3 Managers/Expert certification would be advantageous

• Deep knowledge of IT and business standards and best practices in specific areas and how to apply them appropriately in solutions
• Expert or Master level of knowledge of specific technologies, IT operations, or IT disciplines

Engagement Delivery:

• Ability to write Statements of Work for medium to large business unit level solutions that span multiple technologies or operational areas.
• Ability to apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals for medium to large business unit level projects.
• Successfully works on project teams (individual success defined by how the organization works as a team, including resource and skill sharing across the organization).

Opportunity Pursuit:

• Able to play a leadership role in business development activities for medium to large opportunities.
• Lead in identifying, qualifying, and closing medium to large opportunities
• Position the organisation offering against the competition
• Play key role in preparing proposals and bids for medium to large opportunities
• Manage internal reviews and contribute to Solution Opportunity Approval and Review (SOAR) process for medium to large opportunities
• Build rapport and trust with client
• Demonstrates excellent consultative, solution selling skills.

Leadership:

• Collaborates effectively with the project manager to manage regional medium to large projects as necessary. 
• Plays a leading role in the Architect profession at the local level.
• Make formal recommendations to customers to improve the level of job satisfaction for other employees working on the project.
• Coaches and mentors Specialist level architects
• Participates in defining organisation’s processes, standards, and policies

Consulting:

• Build and manage long term strategic relationships at Business Unit leader and CIO, CTO level.
• Good customer influence and negotiation skills.
• Ability to tactically consider all sides of an issue within the contexts of time, breadth, and range of options.
• Ability to systematically gather, assess and apply organizational, technical, operational, and sales/marketing information for business decisions.
• Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trustable image.
• Ability to articulate technical or operational problems or issues into understandable business terms.

Complexity

• Contributes to and leads teams working issues within a region or business unit.

Please contact Paul Micallef on 02 9375 2422 if you would like to discuss.

** Direct candidate applications only please.**

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