Senior Service Desk Analyst - Level 2/3

Summary about this job

Detail information about job Senior Service Desk Analyst - Level 2/3. Terms and conditions vacancy

A public listed global organisation is looking for a Senior Service Desk Analyst to join its service desk team in providing Level 2 and Level 3 IT support to its users across Australia.

You will be responsible for mostly level 2/3 support and at times may need to assist in level 1 support if there's an overflow of incidents.

The technology platform include:-

• Windows 7 - 10
• Active Directory
• Office 365
• Outlook
• SCCM
• MS Office suites
• Windows Server 2010/2012
• Networking - DNS, DHCP, network packet tracking
• Cisco VoIP phone system

You will have at least 4 years of IT and application support experience in a large environment. You will also need to have a valid driver's license.

On offer is a competitive rate working with a well regarded Australian organisation.

If you have the right skill and experience, please apply now to Jin quoting JL5324B.

Balance Recruitment is committed to equal opportunity employment.  We celebrate diversity and encourage people from all sections of the community to apply for this role.