Service Desk Consultant

Summary about this job

Detail information about job Service Desk Consultant. Terms and conditions vacancy

• Problem solver and customer focused
• Excellent permanent opportunity
• St Kilda Road Location

This company has extensive operations across Australia and New Zealand and is looking for a passionate Service Desk Consultant to join their team.

Ideally you will have:

• Sound knowledge of technology to support business and delivery of role
• Demonstrated experience with Service Desk work flow tools, Windows technologies, including but not limited to;
• SCSM
• Windows OS (Win7 and above)
• Windows Servers
• Active Directory (in a Windows server infrastructure environment, physical and virtual for Citrix, terminal servers and infrastructure servers.)
• Exchange
• SharePoint
• SCCM

• Experience in Microsoft related services, including but not limited to DNS, Active Directory and Group Policy.
• Experience with supporting iOS devices and xenmobile technologies.
• Understanding of disaster recovery and business continuity principles.

Also:

• Excellent communication and organisational skills
• Ability to work independently, be self-motivated and proactive
• Contribute in a team environment
• Excellent decision making and problem analysis skills.
• Commitment to service and performance excellence
• Relevant tertiary qualification in the area of Information Technology or an appropriate business discipline
• ITIL Foundation Certification is desirable

If you have the skills and experience, apply now, as this opportunity won't be around for long.