Helpdesk Administrator (telco experience required)
We are looking for experienced and customer focused level 1 helpdesk administrator to assist with inbound calls and scheduling technician jobs.
Summary about this job
Help Desk & IT Support
Company: Mr Telco Pty Ltd
Location: Gold Coast
Work type: Casual/Vacation
Salary: $17 - $29.99 per hour
Phone: +61-8-6592-6312
Fax: +61-8-2307-1547
E-mail: n\a
Site: n\a
Detail information about job Helpdesk Administrator (telco experience required). Terms and conditions vacancy
- fun working environment
- Monday to friday working hours
- High paced opperation
About
Our company specializes in telecommunications installation and maintenance. For the right candidate this is an amazing opportunity to further develop your skills and progress within the organisation.
Job Responsibilities:
- Answering inbound telephone calls
- Scheduling jobs for technicians
- Liaising with customers directly
- Liasing with ISP Partners
- Assisting with quotes
About You:
- Customer focused
- Ability to multi-talk
- Computer litterate
- Can-do attitude
- Experience in telco preferred
- Exceptional problem solving skills
- Able to adapt
- Work under pressure
- Bright & bubbly personality
If you have experience working with a major telco and understand voip, internet, nbn and other facets within the industry, your application will be given priority.
Initially this role will be casual with the potential to turn into a permanent full-time role based out of our centrally located office in Bundall. Close to shops, public transport and we'll even provide you a car park.
For a broader view of the products and services we offer you can view them on our website. Lookup Mr Telco on Google to find us.
We look forward to receiving your applications detailing any experience you have. Please send through your cover letter and resume to [email protected] and we'll be in touch should you be successful.