Office Administration & Customer Service

Summary about this job

Detail information about job Office Administration & Customer Service. Terms and conditions vacancy

Homewares Wholesaler

Office Manager - Customer Service & administration role

We are a rapidly growing homewares importer/wholesaler with an interesting range of customers including major accounts through to interior designers. We are seeking a highly organised, and flexible person to join our small team and manage customer service and administration. This is no ordinary support position as this person will implement the systems to take us to the next level.

Our office is located in Chullora, Sydney

Key responsibilities include:

• Develop and implement policies, procedures and standards to guide the operations of the office
• Providing a high standard of customer service 
• Responding to stock availability, order inquiries and dispatch information
• Managing customer orders from start to completion
• Answering in bound calls
• Managing the database
• Accounts receivables
• General Office Duties

To be successful in this role

• Ideally you will come from a wholesale background, with experience managing all aspect of customer administration
• You must have impeccable attention to detail ensuring the accuracy of your records and accounts.
• You will have a solid understanding of the invoicing process from customer set up, to generating invoices, confirming payment and communicating release of stock
• Excellent communication skills
• Strong computer skills
• Be self-motivated and have the ability to use common sense and initiative

Opportunities for this role

• Grow with us to manage a larger admin team/operations
• The role could also lead to future opportunities in the more creative side within the buying area of the business

Work Hours

Mon – Friday,  38hr/p week

If you have the relevant experience apply now with a copy of your up-to-date CV in Word format.  We look forward to hearing from you!