Part Time Receptionist | Weekends Required

Summary about this job

Detail information about job Part Time Receptionist | Weekends Required. Terms and conditions vacancy

Deliver high quality customer service to the general public and provide administrative support services to contribute to the achievement of the Departments objectives and strategies.
 
Key accountabilities:

• Provide accurate and timely customer focused reception and switchboard services and respond to enquiries made over the phone, in person and via email.
• Act as the first point of contact for booking enquiries, convert enquiries into sales and process bookings in accordance with policies and procedures and escalate any issues.
• Sell and promote merchandise, which includes processing cash and credit transactions in accordance with financial policies and procedures.
• Maintain the reception and customer facing areas in good order by restocking all merchandise, information and promotional brochures, reprinting of fact sheets and compiling information kits.
• Undertake incident reporting, which involves data entry, filing paperwork, and escalating issues when required.
• Maintain the Lost and Found Register and ensure articles are properly handled, logged and stored.
• Provide a range of administrative support services, including photocopying, mail outs, word-processing, preparing spreadsheets, faxing, arranging couriers and other ad hoc duties.  

Requirements: 

• Experience in Customer Service or Reception type roles in either the public or private sector. 
• Previous Government experience is highly regarded but not essential. 
• Able to work weekends and part time hours. 
• Immaculate communication and presentation. 

Hours of work per week: 20 hours PW
Days of work: Mon – Sun (this role requires availability on weekends)
Rostered days: TBC (likely: Tuesday, Friday & Saturday)
Location: Randwick
 

IF YOU FILL THE ABOVE REQUIREMENTS PLEASE APPLY NOW!!