Customer Service/Administration Officer, CBD Location

Summary about this job

Detail information about job Customer Service/Administration Officer, CBD Location. Terms and conditions vacancy

As a leader in the Process Serving, Investigation, Debt Recovery and Skip Tracing fields, we are seeking a mature, self-motivated, customer service focused individual to monitor the day to day workflow of our field agents.

Daily tasks will include but are not limited to;

• Identifying matters due for review & liaising with field agents to obtain   relevant  information regarding those matters
• Monitoring field agent performance to ensure they meet KPI's
• Uploading information received from field agents into various databases
• Liaising with our clients in relation to information received from field agents
• Telephone correspondence with clients and preparing email reports to clients

You will have;

• Previous Administration or Customer Service experience
• Clear verbal and written communication skills
• Strong time management skills and the ability to work under pressure

On offer;

• An organisation which recognises talent and supports career development
• Working within an experienced and passionate team
• The opportunity to develop your skills in a fast paced, corporate and friendly environment

If you believe you have the skills required and are looking to join an organisation that is committed to its people, partners and shareholders then what are you waiting for?  Hit the APPLY NOW button below!!!