eCommerce Customer Service
Are you looking for a career in eCommerce? Are you an expert Administrator with web management experience? Then look no further.
Summary about this job
Administrative Assistants
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-3863-8101
Fax: +61-7-6838-2650
E-mail: n\a
Site: n\a
Detail information about job eCommerce Customer Service. Terms and conditions vacancy
- Immediate Start
- Keysborough location
Licensing Essentials represents high profile internationally recognised brands and is a leading manufacturer and marketer of licensed and promotional product.
A newly created role now exists; the successful applicant will be working in a team to manage the content and order processing across four individual websites.
Customer service focused the role includes;
- Uploading product to eCommerce site/s (B2B/FTP file transfers and manual entry via portal)
- Learning details of a large product range, writing product descriptions and editing content into a customer friendly language, maintaining pricing and keeping up to date with the ever changing seasonal product lines.
- Creating purchase orders, invoicing, managing stock availability and freight calculations
- Web based customer service for enquiries generated by phone and email, problem solving and returns handling.
- Assisting with collating samples for photography.
Preferably you will:
- Have 2-3 years of experience in an eCommerce or digital marketing support role
- Have previous experience working with website / eCommerce back-end systems
- Be highly organised and possess strong customer service and time management skills
- Have highly developed verbal and written skills required to communicate with both internal/external customers
- Have a solid track record in customer service/sales
- Possess a bubbly infectious personality
- Be a highly motivated individual who can work with minimal supervision
Be skilled in the use computer systems - Microsoft, Apparel 21, Big Commerce preferable.
To apply please send you resume on the "apply" link above.