Scheduling and Client Administrator

Summary about this job

Detail information about job Scheduling and Client Administrator. Terms and conditions vacancy

people2people are working closely with the NSW Government who are currently seeking a Scheduling and Client Administrator on an initial 5 month assignment in Parramatta with a view to extend.  

THE ROLE
 

• You will be working in a high performing, driven team 
• You will be looking after a large number of contractors who are out on the field by preparing schedules, reports and monitoring data & performance
• Build and maintain positive and professional relationship with contractors
• Delivering accurate and timely information to customers and team when processing requests and complaints
• Negotiate with customers and team to resolve and conflicts
• Using initiative to improve processes, procedures and other projects
• Prioritising work load while dealing with difficult customers
• The role will require some travel so a driver's licence is required
• Creating complex reports on Excel

ABOUT YOU
 

• Has a current Driver's licence (vehicle will be provided)
• Ability to negotiate, problem solve and resolve conflict with difficult customers
• Previous experience in customer service with Field Services operations, Facilities Maintenance or Service Delivery 
• Outstanding interpersonal and communication skills both written and verbal
• Analytical thinker with high attention to detail
• Advanced computer skills, especially in MS Office, with Excel and Access highly regarded
• Enthusiastic, supportive and positive team member

HOW TO APPLY

To apply for the role, click the appropriate link on this page or call Izabela Skrodzka at people2people on 8270 9762 for a confidential discussion