Customer Service Officer
Join a team that makes a difference. Great opportunity for someone with strong administration & great customer service skills at our Glenorchy Clinic
Summary about this job
Receptionists
Company: Audio Clinic
Location: Hobart
Work type: Part Time
Salary: n\a
Phone: +61-2-2319-4663
Fax: +61-3-9430-6706
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Permanent part time
- Located at our Glenorchy Clinic
- Good variety of tasks
- Opportunity to make a difference in peoples lives
Our Company:
AudioClinic is part of a global organisation headed by a parent company based in Denmark, specialising in hearing health. At AudioClinic we add value to the lives of the hearing impaired and their families' everyday.
Our Culture:
We are proud to say at AudioClinic that our culture is shaped by a shared belief, that the restoration of good hearing will change lives! We see ourselves as motivated, respectful, genuine and caring individuals.
What drives every aspect of our team is focusing on our purpose of giving our clients the chance to live life to the fullest by restoring the joys of hearing. As a team we say that 'life is great' when you are rewarded for doing something that matters.
The Role:
AudioClinic has a permanent part time opportunity for an additional Customer Service Officer based at our Glenorchy Clinic.
Generally you will be rostered 2 days per week across Mon - Friday. We also require you to be available to be called in at short notice to cover sick leave and to assist at other clinics if required. We also require you to be flexible to work additional days including upto fulltime hours to cover annual/special leave requirements.
You will work closely with our hearing impaired clients to provide them with the best possible service. Working alongside our hearing consultants you have the opportunity to make a difference in the lives of our clients.
Main duties & responsibilities:
- Main reception duties, greeting our customers and dealing with general enquiries
- General administration tasks
- Maintain electronic and manual files
- Booking appointments
- Maintaining our database
- Minor hearing aid repairs (training provided)
To be considered for this role you will need to possess the following:
- Excellent communication skills both face to face and via the phone
- Strong attention to detail
- Ability to deal with people at all levels
- Positive attitude
- Patience and compassion
- Sound knowledge of MS office products
- Well presented
- Flexible approach
- Ability to be called in at short notice when required
- Ability to assist at other clinics
- Ability to work additional days when required to cover annual/special leave
Please note: Only shortlisted candidates will be contacted for interview