Customer Service & Office Administrator
INTERSPORT Australia is seeking a Customer Service & Office Administrator to provide professional administrative support to their Head Office.
Summary about this job
Office Management
Company: INTERSPORT Australia
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-9850-5090
Fax: +61-3-6420-6866
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Office Administrator. Terms and conditions vacancy
- Located in Gardenvale (Brighton)
- Busy, diverse and rewarding role in dynamic sporting company
- Friendly and supportive team
About INTERSPORT
INTERSPORT Australia is committed to providing our customers with expert advice, outstanding service, and the best products made by the best brands. With our passion for sport, our local community and customers are at the heart of everything we do. We are committed to bringing Sport To The People.
INTERSPORT Australia's Head Office services 66 franchised retail sports stores around Australia. The small and effective team is primarily focused on providing services to its franchisees.
We have an exciting opportunity for a Customer Service and Office Administrator to join the Head Office team.
About you:
We are looking for candidates who have strong drive and initiative and are passionate about sports and the sporting industry.
The office is relatively small but vibrant so you will need to be organised, outgoing, service focused, with a can-do attitude and strong attention to detail. You will have the ability to adapt and change.
About the role:
The job is multi-faceted but the primary tasks of the role are:
- to provide exceptional service to our customers, franchisees & trade partners
- assist with the website and ecommerce
- support to small office team – including order collation, surveys, marketing logistics, catering, conferences & general office organisation.
More about you:
We are all about first impressions that last; if you have energy and a positive personality then this role could be for you.
You must be able to demonstrate the following:
- Minimum of 12 months experience in customer service and admin role including experience with complaint resolution
- Strong communication skills; both verbal and written (phone manner and email correspondence)
- Proactive work ethic
- Strong attention to detail
- Ability to multitask & prioritise
- Ability to build relationships with internal and external clients
- Proven experience in MS Office Suite
- Open to flexibility within the role
- Experience with Photoshop (desirable)
A demonstrated interest in website/ecommerce maintenance would also represent value in this role.