Customer Service & Administration Superheros
The owners corporation/strata industry is growing and so too is the need for movers & shakers, ready to help our team take it to the next level.
Summary about this job
Administrative Assistants
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-6037-9400
Fax: +61-8-2214-7681
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Administration Superheros. Terms and conditions vacancy
- We think outside the box
- Great work culture
We are a tad different to other companies and it's truly something we pride ourselves on. From day dot we have been driven – we are in the game because we truly believe we can make a difference. Owners Corporations are growing in importance and relevance in how people are choosing to live and we are buoyed by the prospect of being at the cutting edge of how this plays out.
As our newest member of the Customer Service and Administration team, you will form an important part of our front line. Our next Customer Service warrior gives two hoots about making a difference, customer satisfaction and contributing to our company to become the greatest organisation in the universe.
If successful, you will be welcomed into our amazing customer service team, with a focus on building relationships with customers, key stakeholders and providing them the ultimate customer service that cannot be surpassed.
This is a varied and challenging role, acting as the first point of contact for our customers.
Our Beliefs
We have defined its essence and purpose as Inspiring Amazing Life Spaces. We believe that if we truly live it, we lift ourselves beyond the daily ho-hum of simply solving problems and administrative tasks. If we deliver on Inspiring Amazing Life Spaces we are positively impacting on the lives of everyone living or working in properties we manage. To Inspire Amazing Life Spaces we need our next Customer Service star to be Driven, Creative, Dynamic, a People's Person and Courageous.
Key to your success will be your ability to:
- Receive, relay and capture incoming calls and greet customers at our reception desk
- Create, receive, relay and file correspondence and emails
- Create and follow up on tasks, maintain records and meet task deadlines
- Invoice customers, respond to account queries and following up on unpaid accounts
- Liaise with clients, suppliers and internal department groups
- General office support including arranging appointments, assistance with meetings, general clerical work, filing, mailing, banking etc.
Success is waiting for those who:
- Have experience in handling difficult & complex situations
- Enjoy working within a fast paced office environment
- Have excellent communication skills
- Are computer literate with experience in Microsoft Office packages
- Excellent written, verbal and numerical skills
- Great attention to detail and ability to work under pressure and to short deadlines
- Excellent organisational skills and the ability to be flexible in approach to team work
Your package will be based on how much the boss will allow us to spend and your awesomeness attitude rating.
You may have little or no experience in the property management industry, that's OK. If one of your many talents is dealing with challenging customers and maintaining a positive, make-it-happen attitude, then we can provide you with all the training and support you need.
As part of our recruitment process you will be required to have pre-employment checks.
Please press the 'Apply Now' button to lodge your CV & Interest.