Motor Vehicle Claims Administrator

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As our Motor Vehicle Claims Administrator, you will be responsible for managing the accident claims process.

Summary about this job


Company: Thrifty Car Rental NT and Kimberley

Location: Darwin

Work type: Full Time

Salary: n\a

Phone: +61-2-9355-6327

Fax: +61-8-7763-5827

E-mail: n\a


Detail information about job Motor Vehicle Claims Administrator. Terms and conditions vacancy

  • Great Team Culture
  • Full Time Position
  • Busy Office Environment

We are a locally owned and operated car rental company, with locations throughout the NT and Kimberley Region of WA.

As our Motor Vehicle Claims Administrator, you will be responsible for managing the accident claims process.


Main tasks include:

  • Collating and keeping track of details referring to all incidents. 
  • Managing all insurance claims on vehicles which may include liaising with insurance companies, customers, parts suppliers, panel beaters and assessors.  
  • Providing advice and reporting on status of insurance claims to senior management, staff and customers. 
  • Finalising claims in a timely manner.

Role Requirements:

  • Must be highly organised with a high level of attention to detail.
  • Medium to high level computer skills, including Excel, and the ability to learn the operating system.  
  • Ability to work in a fast paced team environment.
  • Experience in managing multiple complex tasks and stakeholders, and demonstrated ability to meet strict deadlines.
  • Excellent oral and written communication skills.
  • Well-developed time management skills with the ability to prioritise work tasks.
  • Ability to liaise with customers and internal staff.
  • Ability to seek guidance when required, but work with minimal supervision.
  • Ability to solve problems and display initiative.
  • Willingness to work effectively as part of a busy team, be well presented and demonstrate enthusiasm for the job.  

Essential Criteria:

  • Must have a strong administrative background with a focus on attention to detail.  
  • Must have a current, unrestricted, full NT driver's licence.  
  • Must have full working rights in Australia and currently be residing in the NT.  

Preferred Criteria:

  • It would be an advantage to have the following:
    • Previous experience in a similar role. 
    • Basic motor vehicle parts knowledge.
    • Insurance Claim Experience.

Thrifty operates under a clean air workplace environment.

Please apply online with your resume. 

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