Operations Administrator

Summary about this job

Detail information about job Operations Administrator. Terms and conditions vacancy

• Newcastle Location
• Supportive Team Culture
• Fast Paced Environment

Operations Administrator

The Toll Group is the Asian region's leading provider of integrated logistics services, generating annual revenue of AU$8.3 billion and employing over 40,000 people across an extensive network of 1,200 sites throughout more than 50 countries across the world.

The Opportunity:

The purpose of this role is to provide high quality logistical and administrative support to assist in the day-to-day provision of Resources - East business. Responsible for administration and operational tasks associated with all freight tasks, this role ensures the efficient and prompt completion of all related administration responsibilities and where necessary operational tasks.

Key focus areas for this role will include logistical and administrative support, attention to detail, high standards of customer service and the support of the business unit’s safety initiatives.

You will be responsible for the following:

• Develop administrative capabilities under the direction of team leaders
• Prioritise tasks by referring to best standard business practices
• Implement processes that enhance the customer experience
• Data entry for all relevant site operations
• Liaison with internal and external stakeholders
• Administer and maintain financial processes
• Support other departments of the business unit
• Identify, correct, and improve any encountered problems
• Adhere with Toll Group health and safety policies and procedures
• Promote positive onsite safety behaviour and initiatives

To be successful in this role you will have:

• Experience in the transport industry (highly regarded)
• Previous experience in an administrative or operational role
• Demonstrated strong interpersonal and communication skills
• Advanced skills in Microsoft Office Suite
• Keen eye for detail
• Superior written and verbal communication skills
• High standards for customer service
• Solid understanding of key business drivers
• Passion for improving workplace culture
• Time management and organisational skills
• Innovative approach to decision making
• Ambition for continuous improvement

Toll People are Australia’s most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development programs.

To submit your application, in strict confidence, please apply online using the appropriate link below.