NDIS Support Worker

Summary about this job

Detail information about job NDIS Support Worker. Terms and conditions vacancy

• Specific Role
• Liaise with Client and/or Carer/Guardian in relation to care plan activities, daily planning, recreational activities and Community Participation.
• Assist Clients to develop and maintain positive healthy relationships with service providers, supports family and friends
• Update databases and care plans as directed
• Contribute to ensure  that services run as close to schedule as possible
• Plan and document future and scheduled client activities as per care plan
• Prepare care plans in accordance with Client goals and NDIS standards
• Communicate with NDIS planners where necessary and relevant other Government and Non Government agencies relevant to client activity
• Ensure that scheduled activities are risk assessed as necessary
• Ensure that activity whereabouts are notified to supervisor
• Ensure service promotional material is sufficient at all times and undertake photocopying as required
• Contact Service Users and relay information as requested
• Maintain contemporary knowledge of NDIS systems and practices
• Maintain clear and professional boundaries with Clients
• Attend appointments/other services with clinical case manager as required

• Skills Essential

• An understanding of issues relevant to people to include, but not limited to, who are transport disadvantaged including people who are frail aged, younger people, people with disabilities and their carers
• An understanding of the Home Care Standards + National Standards for Disability Services + other funding agreements
• Ability to work as a constructive Team Member
• Customer service experience including the ability to engage with a diverse range of Service Users
• Relevant qualifications or appropriate industry experience
• Experience in consultation and identification of community needs
• Ability to manage time and meet deadlines
• Conflict resolution and negotiation skills
• Ability to be innovative within budget restrictions
• Ability to engage with diverse communities
• Current drivers license and reliable vehicle
• Verbal & communication skills
• Policy & Procedural development and implementation
• Ability to take direction
• Ability to maintain confidentiality
• Certificate 3 in Disability Services or equivalent with experience in Disability Service delivery
• Demonstrated organisational, scheduling skills
• Demonstrated ability to be self-motivated and show initiative
• Knowledge of Work Health and Safety requirements with regard to Service User transport

• Skills Desirable

• Knowledge of the Port Stephens Local Government Area
• LR liscence