Financial Counsellor Broome

Summary about this job

Detail information about job Financial Counsellor Broome. Terms and conditions vacancy

POSITION DESCRIPTION

Financial Counsellor

Broome CIRCLE

 

 

Position Title:   Financial Counsellor

Position type:   Full time                             

Fixed Term until 31 December 2018

Location:             Broome

 

Broome Circle

 

Broome CIRCLE aims to create a welcoming and safe environment where Broome families, individuals and community groups can find the support, networks, training and resources that empower them to achieve their goals and make valuable contributions to the Broome community.

 

Broome Circle delivers financial counselling, capability and resilience services to support individuals and families in financial difficulty. We operate an integrated service model that is service-user focussed and works within a strength-based approach. Alongside this service, we offer a range of in-house and referral based wrap-around services. We deliver the model from a central hub in Broome and provide outreach services in Beagle Bay, Djarindjin, Ardyaloon, Lombadina and Bidyadanga.

 

The position

 

The Financial Counsellor works under the general direction of the Manager – FMP program. The role requires a high level of communication and technical skills.

The financial counsellor provides information, options, support, counselling, advocacy, negotiation and referral in a confidential and non-judgemental manner to people experiencing financial challenges and stress. This may include exploration of relevant underlying issues impacting the financial well-being of the client(s).

This position will require some outreach to remote communities and may include overnight stays. As with all Broome CIRCLE’s positions, this position is reliant on continued funding being available.

 

Responsibilities

 

Holistic Financial Counselling

* Assess the overall financial situation of the clients

* Provide information/options and implications for those options to clients in relation to their financial situation

* Advocate and negotiate on behalf of clients

* Provide ongoing support to clients and empower them to make decisions

* Refer clients as appropriate to relevant services

* Assist clients to develop skills and strategies to understand and address their ongoing financial issues

* Take instruction from clients

*Maintain and keep accurate, appropriate and complete file records to a professional standard 

 

 

Program Development and Administration

* Identify systemic issues that impact on the client group and develop strategies for addressing  them

* Meet all Service Agreement requirements including entering data onto DSS database

* Provide verbal, written and data reports on activities to line manager  

 

Training and Professional development

* Undertake orientation, First Aid, OH&S, NILS, ER, Tax Help and other training as required

* Undertake training & PD points to maintain FCAWA accreditation 

 

Other

* Participate in supervision as per Broome CIRCLE supervision policy

* Represent Broome CIRCLE in networks and communities as directed

* Organise and deliver consumer education and community engagement projects in collaboration with financial capability worker(s), the financial capability team and Broome CIRCLE’s other programs

* Attend and contribute to fortnightly Broome CIRCLE staff meetings

* Undertake other duties as may be reasonably required.

Selection Criteria

 

 

 Financial Counselling and/or Community Service

* Demonstrated ability to work within a financial counselling framework and deliver financial counselling services

* At least three years’ experience in case management or community service role.

* Good understanding of consumer rights and relevant legislation as it relates to financial counselling.

* Relevant experience or demonstrated ability to deliver community education and presentations to groups using a strength-based approach

* Ability to work collaboratively with internal staff and external stakeholders

* Ability to communicate, engage and support clients from marginalised and diverse backgrounds

* Highly organised and self-motivated

* A passion for improving the lives of vulnerable people through financial counselling and social justice.

* Willingness to travel to and work in remote communities

*  A solid understanding of the ethical responsibilities of confidentiality and case management.

* Diploma of Financial Counselling (complete, or willingness to undertake as soon as possible);

* Community service work or case management;Community Engagement and/or Education; Social Science; Counselling 

Salary and Conditions

 

This position is classified in the SCHADS Award 2010, Social and Community Services Employee, between Level 4.3 and Level 5.2 depending on experience and qualifications.

Other conditions include:

* 4 weeks Annual Leave + 1 week remote leave allowance

* 9.5% superannuation

* 17.5% leave loading

* Salary Sacrifice* Personal development opportunities

 

For more information, contact

[email protected]

 

Closing date: Monday 23rd July 2018