Community Care Coordinator - Rockhampton

Summary about this job

Detail information about job Community Care Coordinator - Rockhampton. Terms and conditions vacancy

• $$$! - Take advantage of great salary packaging benefits.
• Support! - Backing from an experienced and professional Community Care Team.
• School hours - Permanent Part-Time Coordinator role.

• Permanent Part time role based in Rockhampton QLD – 25 hours per week
• Be challenged –  Coordinate Community Aged Care & some NDIS services within the Capricorn Coast area of QLD
• Be rewarded – Make a difference in the lives of aged persons within your community, assist them to maintain their independence

About LiveBetter Community Services

LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. We know that our staff are our greatest asset. So, what can we offer you?

• Support! - Backing from an experienced and professional Aged Community Care Team.
• $$$! - Take advantage of great salary packaging benefits.
• Satisfaction! – Coordinate a diverse range of services in your community.
• Enjoyment! - A varied, challenging and rewarding role making a difference in the day to day lives of your customers.
• Opportunity - Join LiveBetter as we expand and grow within QLD and make this role your own.

About the Role

Reporting to the Team Leader, the primary objective of this role is to coordinate the delivery of services provided by frontline staff within the Aged Services Team; covering Commonwealth Home Support Program, Home Care Packages, Veterans Affairs Packages and brokerage/fee for service. The role will also have some focus on the rollout of NDIS within the region. Some travel around the area may be required.

Core responsibilities of the role include:

• Supporting, coaching and coordination of team members to assist them in providing high quality, customer centred care.
• Assisting customers to maintain their independence in a community setting through provision of high quality, customer centred support.
• Coordination of all program requirements within guidelines and budget, including customer assessments, completion of required documentation, rostering, development of care plans, coordination of customer services and reporting.
• Undertaking administrative functions as required, including the collection of accurate and timely data to support customer invoicing, rostering and reporting.
• Provision of direct support to customers as required.
• Undertaking on call duties on a roster basis.

What LiveBetter needs from you

We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day to day work life. To convince us that you are the best person for the job, please tell us how you meet the following selection criteria:

• Qualifications in management / supervision/ administration or relevant professional experience.
• Sound problem solving skills with the proven ability to work independently in a high pressure environment.
• Experience effectively leading a diverse team across a large geographical area.
• Commitment to and understanding of customer centred approaches.
• Demonstrated ability to manage the development of individualised plans and programs that support customer needs and goals within program guidelines and budget.
• High level verbal and written communication skills.
• Demonstrated high level computer skills, including high level Microsoft excel and database skills.
• Current Class C Driver’s Licence, willingness and ability to travel as required.

It would also be a bonus if you have:

• Previous experience in a similar role.
• Minimum Certificate IV in Aged Care or equivalent, and relevant professional experience.

You will also be required to:

• Undertake and pass a National Criminal Check.
• Undertake and pass a pre-employment medical (including drug and alcohol screening).
• Obtain a Blue Card.

To apply for this role, you must provide as part of the online application process:

• A cover letter that addresses each of the above mentioned selection criteria; AND
• An up to date copy of your resume.

Closing date: Sunday 22 July 2018
 

Enquiries: Terri Evans  QLD Team Leader – Aged Care Services – 1300 952 273

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