Coordinator Disability Services (Mackay)

Summary about this job

Detail information about job Coordinator Disability Services (Mackay). Terms and conditions vacancy

• $$$! - Take advantage of great salary packaging benefits
• Support! - Backing from an experienced and professional Team.
• Satisfaction! - Work closely with participants to manage their NDIS plans

• Challenging & rewarding permanent full-time role based in Mackay
• Provide guidance and supervision to our Support Workers to ensure the best possible service is provided to customers under their individual NDIS plan.
• Join our not for profit organisation and make a real difference in the lives of people within your community

LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. We know that our staff are our greatest asset. So, what can we offer you?

• Support! - Backing from an experienced and professional Disability Services Team.
• $$$! - Take advantage of great salary packaging benefits.
• Satisfaction! – Work closely with participants to manage their NDIS plans as they exercise choice and control over the support they receive.
• Opportunity! – A chance to build on your career Community Services in an exciting period of growth for our organisation.

About the Role

The Coordinator plays a key role in the day to day provision of direct customer care in our disability services programs, which aim to promote the dignity of our customers and support them to develop their potential.

Some key responsibilities of the role include:

• Contributing to the development of individual NDIS plans and delivering programs designed to teach customers living skills, provide opportunities to maintain and enhance skills and to increase their capacity to access the community.
• Support the Team Leader and Regional Manager in the coordination and management of the disability services programs, including the allocation of resources appropriately to complement and enhance daily activities and the designing of customers activity programs.
• Assisting LiveBetter in achieving service and business excellence by supporting and participating in a culture of continuous improvement and best practice.
• Rostering staff breaks according to structured program schedules, ensuring duty of care is maintained at all times.
• Provision of agreed support for the families of customers and assist customers to maintain contact with families, friends and advocates.
• Ensuring reports and other required documentation are completed in accordance with LiveBetter requirements.

What LiveBetter needs from you

We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day to day work life. You will be a compassionate person with a great work ethic and a real desire to assist disabled persons in your community.

To convince us that you are the best person for the job, please tell us how you meet the following selection criteria.

Essential                                                                        

• Certificate IV in Disability (or equivalent) and/or relevant experience.
• Previous experience in a supervisory role.
• Possess a Disability Services prescribed notice (yellow card) or have proof that a Woking with Children (blue card) application with yellow card exemption has been lodged with Blue Card Services.
• Ability to engage with and manage the expectations of key stakeholders.
• An understanding of the NDIS and how this translates into service provision for individuals.
• Effective organisational skills with the ability to use initiative and prioritise in a fast-paced environment.
• Sound knowledge of the aims and objective of Disability Program activities.
• Sound computer literacy including the ability to undertake administrative tasks.
• Demonstrated capacity to work as an effective team member, whilst enjoying a degree of responsibility in your position.
• Effective communication ability – including verbal, written and interpersonal skills.
• Current Australian drivers licence

You will also be required to pass a National Criminal Check and pre-employment wellness check (including drug and alcohol screening).

How to Apply

To apply for this role, you must provide as part of the online application process:

• A cover letter that addresses each of the above-mentioned selection criteria; AND
• An up to date copy of your resume

Applications that do not provide a resume and a cover letter that addresses the required selection criteria may not be considered during shortlisting

Closing date: Sunday 29 July 2018

Enquiries: Mike Mahon – Team Leader NDIS / Disabilities QLD 1300 952 273 

LiveBetter is a Smoke Free Workplace