In Home Care Program Team Lead
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Victorian Team Lead, project reporting, client services support, 4 years contract,Preston
Summary about this job
Child Welfare, Youth & Family Services
Company: Mansell Taylor Consulting
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-9118-9932
Fax: +61-2-1129-4117
E-mail: n\a
Site: n\a
Detail information about job In Home Care Program Team Lead. Terms and conditions vacancy
A national community based organisation focused on education are looking for a Victorian Team Lead to join their program team. The program is a Federal Funded project with a 4 year term.Based in Preston, the Team Lead will manage a team of 3 Client Liaisons in Victoria and report to the Program Manager based in Queensland.
Responsibilities include:
- Supervising the Client Liaison Officers in Victoria
- Reporting on program outcomes
- Reviewing agency agreements
- Reviewing policies, procedures and processes
- Working with clients (families and agencies) to form a management plan and conduct assessments
- Providing support to the families and agencies to resolve any outstanding issues/matters
- Signing time-sheets and approving leave
- A strong passion or interest working with families or communities
- Previous leadership experience
- Previous project or program coordination experience
- Strong communication (written and verbal) skills
- The ability to work autonomously
- Conflict resolution and trouble-shooting skills
- Excellent organisation and time management skills.
- Proven skills in the use of Microsoft Office products including outlook, word and excel.
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