Client services officer
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Government organisation based in central Newcastle looking for a Client Services Officer
Summary about this job
Aged & Disability Support
Company: abrs
Location: Newcastle, Maitland & Hunter
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-8485-5984
Fax: +61-8-8686-2918
E-mail: n\a
Site: n\a
Detail information about job Client services officer. Terms and conditions vacancy
- 35hrs a week, $32 per hour
- Government organisation
- Central Newcastle City
Role
Our client has several positions for Client Service Officers for short term contracts based in Newcastle. This role will entail providing phone support to consumers who are on a Guardianship order. You will be part of a small and structured team and be required to undertake a range of administrative tasks each day. It is a fast paced environment with telephone and email based contact with clients. You will be required to take a large number of phone calls and have the ability identify each callers needs.
Qualifications
In order to be considered for role you will need to have:
- A relevant qualification in the Welfare Sector.
- Practical experience working in the disability sector.
- Ability to manage large work loads.
- Experience in de-escalating situations.
- Excellent communication skills.
- Excellent computer and phone skills
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