Senior Social Engagement Coordinator

Summary about this job

Detail information about job Senior Social Engagement Coordinator. Terms and conditions vacancy

Student Services and Amenities

About us

Through Student Services and Amenities you will work with the Marketing and Student Attraction team.


The Marketing and Student Attraction team is responsible for supporting the activity of the Students and Communities Division and USQ through the recruitment of students to achieve recruitment targets, as well as fostering positive relationships with students and communities to deliver memorable and engaging experiences throughout the student learning journey.

We are currently seeking an innovative marketing professional to join the Social Engagement and Marketing team to play a leading role in growing the engagement of the USQ social media platforms and support recruitment and retention initiatives across the University.

This position is available as a full-time fixed-term appointment until January 2020.

What you’ll do

The key focus of this role is to plan and coordinate the development and creation of key projects to improve the online student experience, consistent with the USQ brand.

Reporting to the Associate Director (Social Engagement and Marketing), you will provide leadership to a dynamic team of creatives, interns, marketing and communication professionals.

Your responsibilities will include:

• Collaborating with internal stakeholders to provide advice and support on issues of content, design, promotion of resources and developing strong user experiences.
• Providing strategic support and managing resources allocated to the Marketing team, contributing to budget planning, in order to maximise the impact of expenditure; and
• Researching and benchmarking best practice techniques to remain current with digital trends and opportunities, to ensure the innovation of USQ’s online marketing output.

What will help you succeed?

Your success in this integral role will rely on your ability to manage and implement strategies to achieve business objectives in the social engagement space, along with your ability to play a senior leadership role in the team.

Ideally you will have:

• Relevant qualifications in Marketing, Communications or a related field, with extensive work experience in engagement, marketing and communication activities, and you will be confident across a variety of social media platforms;
• Experience in providing leadership, empowering and motivating individuals to achieve personal goals and contribute to team success;
• Excellent interpersonal skills to build strong, collaborative relationships with key internal stakeholders to achieve successful outcomes;
• Superior time management skills to coordinate a number of projects and meet strict deadlines whilst achieving high quality strategic outcomes; and
• A high degree of self-direction and accountability and be an energetic self-starter.

What we offer

The Social Engagement and Marketing team has been recognised both nationally and internationally for the creative and innovative techniques used to engage USQ’s diverse target markets. The team fosters a highly collaborative, dynamic and outcome driven culture. The role offers the opportunity to be part of an ever evolving industry and to contribute to the USQ student experience.

This role is based at USQ Toowoomba, located on the beautiful Darling Downs in Queensland. Situated on the edge of the picturesque Great Dividing Range, just one and a half hours west of Brisbane and only two hours from both the Gold and Sunshine Coasts, Toowoomba offers all the benefits of urban living without any of the big-city pressures. With a population of approximately 160,000 residents, Toowoomba has an enviable reputation for quality of lifestyle and world-class education. Escape the pressures of big city life while still pursuing your career goals and enjoy all that this thriving regional community has to offer.

Reference No: 103213

Term: Full-time fixed term appointment until January 2020 (36 hrs/wk)

Salary: Total remuneration range $96,880 to $107,126 pa (includes salary range of $81,861 to $90,519, employer superannuation contributions of 17% and annual leave loading)

Closes: Sunday 29 July 2017

At USQ, we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision making.

If you think you can bring this role to life, we invite you to submit your resume/CV along with a two page statement outlining your motivation and suitability for the role.  You can find out more about the role in the Position Description.