Warehouse Supervisor

Summary about this job

Detail information about job Warehouse Supervisor. Terms and conditions vacancy

About the business

China Lesso Group (HKEx stock code: 2128) is a leading industrial company with more than 10,000 products offered under its name. Products include pipes and pipe fittings, bathroom fit out, integrated kitchens, and lighting solutions.

About the role

Under the direction of the CFO and with safety, efficiency and customer service a priority, the Warehouse Supervisor is accountable for the overall warehouse operation, which receives and stores, moves and ships supplies, stock and materials to and/or from the warehouse.  Manages the overall operation and ensures the safe and effective storage and distribution of customer goods on time and without damage.  Develops and implements both short- and long-term warehouse planning.

Manage the Warehouse:

• Prepare various reports for customer materials shipped and received at the warehouse, ensuring that all damages or problems are recorded
• Develop, implement and enforce material-handling policies/procedures, and regulatory-compliance procedures
• Determine compliance with laws, regulations, and/or standards and complete appropriate documentation as required
• Maintain accurate and up-to-date inventory records and ensure that inventory reports are prepared and distributed to the customer or senior managers as required.  Notify CFO of any capacity or inventory problems
• Ensure stock is maintained and rotated properly and regularly
• Prepare warehouse activity reports, including KPIs, daily/weekly operations reports, health and safety, human resources
• Ensure all material-handling equipment, structures or materials are maintained, including regular safety inspections
• Review the warehouse operation throughout the work process and at completion, including the daily "circle check" to ensure that all products are stored safely
• Maintain proper security and good housekeeping of both premises and stock
• Oversee security and general upkeep of warehouse, including regular maintenance of equipment
• Offer alternative solutions to system and procedural issues that may disaffect productivity and/or customer service or compromise health and safety
• Be accountable to the customer for both quality and quantity of output and resolve any problems, ensuring that potential customer complaints are escalated
• Continuously monitor effectiveness of the warehouse-operations strategies aimed at reducing operating costs, including wages, and improvement of quality-control procedures
• Act as the 'voice' of the warehouse operations at management meetings
• Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally

Skills and experience

Selection criteria Qualifications:

• Degree or vocational education and training in logistics, supply chain management or business administration.

• Fork Lift licenced

Experience & Knowledge

• 3 years of experience in all aspects of warehouse and freight logistics; or 2 years of supervisory/management experience within the warehouse and freight logistics industry

• Expertise in warehouse management procedures and best practices

• Proven ability to implement process improvement initiatives

• Strong knowledge of warehousing Key Performance Indicators (KPIs)

• Hands on experience with warehouse management software and databases

Essential Skills: 

• Developing Budgets, 

• Safety Management, 

• Developing Standards, 

• Managing Processes, 

• Surveillance Skills, 

• Inventory Control, 

• Analysing Information , 

• Equipment Maintenance

• Excellent communication skills, both verbal and written

• Team leadership  

• Strong decision making and problem solving

• Excellent computing skills, including MS word, Excel and Outlook

Physical requirements:

• Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling.

Personal Attributes

• Commercially astute with strong customer focus 

• Excellent interpersonal skills (approachable, positive, motivated, go-getter attitude)

• Friendly, open minded and honest 

• Self-starter and confident 

• Ability to manage multiple tasks systematically and effectively

Performance Goals • Warehouse policy framework and procedures are current and reviewed on a regular basis.

• Work flaw datelines are met;

• Cost control in accordance to approved budget

• All organisational requirements are met

• All legal requirements are met.

• Internal communications strategy is implemented.