Customer Service | Port of Brisbane
Are you an experienced Customer Service Representative working within an international freight forwarding company & looking for your next career move?
Summary about this job
Freight/Cargo Forwarding
Company: VISA Global Logistics
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-5605-7901
Fax: +61-8-9627-3953
E-mail: n\a
Site: n\a
Detail information about job Customer Service | Port of Brisbane. Terms and conditions vacancy
- 2017 Freight Forwarder of the Year
- Port of Brisbane Location
- Monday to Friday – 8.30am to 5pm
- Available for immediate start
VISA Global Logistics, one of Australia's largest privately owned global freight forwarding companies and awarded 2017 Freight Forwarder of The Year.
VISA is the third largest wharf cartage carrier and provides a complete end-to-end service offering inclusive of pick up at origin, air freight and sea freight, customs clearance, warehousing and transport. Unlike our competitors, VISA provides these services in-house, giving us greater control and flexibility throughout the freight-forwarding, warehousing and transport journey.
As an experienced Customer Service Representative within an international freight environment and having a minimum of three (3) years working experience in a similar role, your responsibilities will include:
- Providing exceptional standards of customer service to our clients through handling general enquires and query resolution;
- Preparing necessary client status reports and purchase order management;
- Liaising with internal departments, overseas offices and agents, vendors and clients to ensure a smooth transition for true door to door service;
- Attending offsite client visits with sales team members to ensure overall client satisfaction;
- Keep up-to-date with current industry changes and trends;
- Other duties as directed
To be successful in this role you will possess:
- Three (3) years working experience in a customer service position within a freight forwarding environment;
- Advance EDI/Cargowise knowledge (essential);
- Excellent communications skills both verbal and written;
- Excellent organisational skills with strong attention to detail;
- Intermediate to advanced skills in MS office software;
- Be a team player, have a positive attitude and have the ability to work autonomously in a fast paced environment.
Interested? Apply today!!
As we receive a high volume of applications for our vacancies, we will only contact you directly should you be successful through to the next stage of our recruitment process.
No Agencies Please.