Operations Scheduler

Summary about this job

Detail information about job Operations Scheduler. Terms and conditions vacancy

• Enjoy the challenge of working in a fast paced team environment?
• Do you aim to provide the excellent customer experience?
• Removals experience highly desirable

SIRVA Pty Ltd, trading as Allied Pickfords, is a leading global provider of removals and relocation solutions, with services in more than 40 countries and approximately 5000 employees. The Company has an extensive network of agents and other service providers and conducts more than 365,000 relocations/removals per year, through the transfer of corporate and government employees and moving individual consumers. We offer services from the fulfilment of the entire relocation/removal process for corporations and their employees, to moving a home across town or around the world.

Our team in Melbourne now has an opportunity for a highly motivated, client focussed and energetic Operations Scheduler to join their team in Dandenong.  

What’s Involved? 

Reporting to the Branch Operations Manager, you will be responsible for liaising with customers and employees to ensure the smooth and efficient running of the Operations Department along with administering the clerical functions and allocation of labour. Further to this, you will undertake the following daily tasks:

• Schedule branch removal activities, ensuring that all parties are fully communicated to
• Brief drivers & crews on removal requirements and direct all related activities
• Ensure all run sheets are completed and distributed
• Control all documentation through the Operations department
• Liaise with clients and debrief crews to ensure all activities are satisfactorily completed
• Ensure maximum client satisfaction and day to day problem solving
• Preparing relevant Operations and Customer Service reports
• Reconciling manifests in/out of Melbourne
• Directing and overseeing relevant Depot functions in conjunction with other Operational staff

Who Are We Looking For?

This position is well suited to a highly organised individual, who enjoys working with a variety of staff and customers, and seeks to exceed customer expectations.  The successful applicant will preferably have the following skills and attributes:

• Ability to work as part of a team and autonomously
• Excellent customer service skills
• Enjoys working in a fast paced environment
• Removals experience highly desirable (not essential)
• Decision making skills
• Good communication skills
• Strong attention to detail

Join The Team - Apply

If you believe you can successfully fulfil the requirements of this position, please email your application via the ‘Apply Now’ function.