Customer Service and Banking Consultant
We currently have an exciting opportunity for a Customer Service Banking Consultant to join our team in our discovery store in Pitt Street Mall.
Summary about this job
Retail Assistants
Company: Hays Talent Solutions
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-9489-6311
Fax: +61-8-2439-9389
E-mail: n\a
Site: n\a
Detail information about job Customer Service and Banking Consultant. Terms and conditions vacancy
- Training and support to further your career
- Great company discounts and benefits
- Sydney CBD
The Role
We currently have an exciting permanent full-time opportunity for a motivated and sales focussed individual to join our team as a Customer Service Consultant at our Pitt Street store. This role will require you to be available for shifts between Monday and Sunday.
The purpose of this role is to deliver unbelievable customer experiences within the Concept Store environment, through positive interactions, exploring customer needs and matching these needs to products and services that suit each customers’ unique situation. This role would be well suited to an experienced banker who is looking for a new and innovative environment.
Key Responsibilities
Your daily duties will include:
- Meeting and greeting customers at our innovative concept store
- Evaluating and exploring customer needs and providing relevant information, support, and directing the customer to the appropriate person
- Ensuring every customer has a memorable experience in store
- Facilitation, education and support of customers in the use of self service and digital financial service opportunities for Suncorp products.
- Educating customers on specific products best suited to them
- Proactively identifying opportunities for Suncorp products
Training
Full time training is provided for 6 weeks (4 weeks in your local capital city, 2 weeks in your store).
Skills & Experience
To be successful in this role you will be able to demonstrate:
- Experience in banking roles requiring growth and retention of a customer base in branch
- Strong knowledge of banking and financial products
- A high level of enthusiasm and drive
- A genuine interest in career progression
- An excellent eye for detail
- The ability to provide quality customer service and develop relationships
- Well-developed communication skills both written and spoken
Benefits
- Up to 25% off insurance, banking, superannuation
- Discounted home Loan and Personal Loan rates
- 10% off GIO business insurance
- Click here to find out more about our benefits.
About the Company
Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets, employing over 14,500 people. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.
Culture
Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.
If this sounds like you, apply on Seek now! For further information please contact [email protected] on 02 8226 9659.
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