Customer Engagement & Campaign Specialist
This role will ensure that people enquiring about our services, as well as new clients, feel 100% valued!
Summary about this job
Direct Marketing & CRM
Company: Big Fat Smile
Location: Wollongong, Illawarra & South Coast
Work type: Full Time
Salary: n\a
Phone: +61-3-8018-9652
Fax: +61-2-4953-8436
E-mail: n\a
Site: n\a
Detail information about job Customer Engagement & Campaign Specialist. Terms and conditions vacancy
- Join Australia's No.1 provider of early years education & care
- Brand new role, make it yours!
- We value QUALITY, CREATIVITY & FUN!
Brand new role based at our State Head Quarters in Corrimal!
We are proud to be one of Australia's largest children's service providers. We play an important role in the lives of thousands of children and families through a network of 27 Community Preschools, 15 Fun Clubs and a portfolio of community and inclusion programs across Australia.
The Customer Engagement and Campaign Specialist is responsible for the effective enquiry management and prospect conversion of inbound leads generated from marketing activities. The role ensures that consumers making enquiries about our services, as well as new clients, feel valued and that our values and purpose drive everything we do. The role will work closely with the Centre Directors, the Fee Management Team and with Marketing.
To be considered for the position, your application must include:
- A copy of your current resume
- Full working rights within Australia
- A copy of your main qualifications along with any other relevant qualifications
- A cover letter combining your responses to the selection criteria
- details about the position you are applying for
Selection Criteria for the Customer Engagement and Campaign Specialist you will need to address the following criteria:
- Experience in a call-centre setting servicing clients and selling to prospective clients
- Professional call-handling/call management techniques
- Excellent verbal and written communications skills
- Customer empathy
- Managing multiple campaigns simultaneously
- A cleared Working with Children Check.
What is in it for you?
In return, you will be offered above award remuneration, paid parental leave in line with company policy, discounts on childcare rates, ongoing training and development, access to a large support network at Corrimal HQ and the opportunity to work with a market leader in the childcare industry.
Applications
Please use the ''Apply for this Job' button on this page.
Need further details - please call HR on 4283 9939.