eCommerce Manager (Maternity Leave Cover)

Summary about this job

Detail information about job eCommerce Manager (Maternity Leave Cover). Terms and conditions vacancy

Pottery Barn is looking for a passionate, energetic eCommerce Manager to join our Bondi Junction offices on a Maternity Leave contract.

If you enjoy homewares, love quality products, have a passion for eCommerce and meet our criteria below then we want to hear from you!

Responsibilities

• Develop website merchandise strategies to achieve sales and gross margin goals with Global Merchants. 
• Provide daily, weekly, monthly ecommerce reporting.  
• Foster collaborative relationships with other team members, corporate partners in the US and Singapore and with other merchants and partners around the world.

Drives Innovation & Change  

• Own the email marketing strategy, coordinate eDM creative development, coding and deployment. 
• Partner with IT to ensure optimal site performance, develop new initiatives and drive online excellence.
• Drive strategic change by identifying potential business opportunities relating to e-Commerce.

Creates Teams & Partnerships

• Collaborate with creative teams on site design layouts, images and content.
• Develop strong trust and relationships, and communicate clearly with cross-functional teams on business results, projects and opportunities. 
• Work with e-marketing team to optimise sales and profitability of affiliate, search and other partner channels
• Build and maintain strong business relationships across all channels of the Brand, WSI Corporation and with external partners.

Builds Operational Excellence

• Co-ordinate creative development of image, content, features, promotions and landing pages within the website to drive product sales.
• Website analytics reporting and analysis.
• Communicate and implement opportunities for optimisation based on metrics with weekly reporting to brand and global teams
• Maintain knowledge of industry trends, activities and strategies, reporting findings to key business partners as well as internal team members.

Drives Execution

• Daily site maintenance – work with all pertinent parties to establish site stability, site changes, problem trouble shooting, escalation and resolution.
• Establish all site project time lines and facilitate their execution with all cross-functional teams – Brand leads, Creative, Copy, IT and various vendors.  
• Collaborate on the development of the annual strategy and financial plans.

Qualifications & Requirements

• 5 years experience working in e-Commerce, in a complex, matrix structured organisation
• Previous experience working for a lifestyle retail brand would be highly desirable.
• Demonstrated experience managing EDM programs.
• Extensive web analytics skills, with demonstrated proficiency in Google Analytics
• Strong business acumen and financial proficiency, analytical and business planning skills
• Proven ability to interface with business as well as technical teams.
• Strong interpersonal skills and demonstrated ability to work with global teams harmoniously in a fast-paced business environment.
• Demonstrated knowledge of website technology and development
• Strong project management skills.
• Ability to operate at both a strategic and tactical execution level.
• Excellent communication skills – verbal and written.
• University qualifications in Commerce, or a related field would be very highly regarded
• Home furnishings and interior design knowledge preferred, but not required

What Williams-Sonoma offers:

• Diverse and vibrant team environment: we are committed to an environment where individuals are respected for their unique contributions and perspectives.
• Rewards and recognition (we take pride in our associates and the success they strive for everyday - outstanding performance and dedicated service is rewarded and recognized with a variety of programs)
• Generous staff discounts across all WSI brands
• Williams-Sonoma Inc. is an Equal Opportunity Employer.