Database Coordinator/ CRM Specialist, Global Law Firm - 6-Month Contract

Summary about this job

Detail information about job Database Coordinator/ CRM Specialist, Global Law Firm - 6-Month Contract. Terms and conditions vacancy

• Great opportunity in Business Development team
• Data Quality and CRM focused role
• CBD location in newly refurbished offices

Dentons Australia

In Australia, Dentons has offices in Sydney, Melbourne, Brisbane and Perth, and an associate office in Adelaide, with more than 100 partners and over 800 staff. Our expertise, attitude and accessibility attract many of Australasia's most successful and innovative organisations as well as leading multinationals.

Our talented team are repeatedly recognised as leading legal service providers in Chambers Global, Chambers Asia Pacific, The Legal 500 Asia Pacific and IFLR 1000. Many of our partners are consistently recognised in each of these directories and in Best Lawyers International: Australia. Dentons was again named the Lawyers weekly Diversity law firm of the year for a second year running.

The opportunity

We are looking for a Database Coordinator/ CRM Specialist with a proven track record in driving a CRM data clean-up project of large customer and data management systems.  This role will work closely in our Marketing and Business Development team, from our newly refurbished Sydney offices, located in the heart of the Sydney CBD shopping district. 

In this challenging yet rewarding role, you will use your strong problem identification and problem resolution skills to undertake the overhaul of the firm's CRM database.  You will develop strong relationships with our key stakeholders and together, will work towards updating and implementing our CRM database project.

Your duties will include, but are not be limited to:

• Drive a CRM data clean-up project with key business stakeholders and implement in the Firm’s CRM
• Build strong relationships with key stakeholders, such as Business Development leads; Events management; partners and assistants for each practice unit
• Undertake required tasks in support of the firm's CRM business tool
• Analysis, analytical tools, researching and reporting
• Support the Marketing / Business Development team to research, gather and collate relevant information
• Develop and maintain documentation relating to the project and report on progress.

About you

To be successful in this role, strong problem solving and communication skills are essential and you must be a team player. Ideally you will have a a proven track record in managing related CRM projects and will ideally possess the following attributes:

• Solid understanding of data management 
• Comfortable with databases, data, manipulation and mining
• High level of analytical, logical thinking
• Strong problem identification and problem resolution skills
• Strong EQ, adept communicator and confidence in dealing with senior stakeholders
• Ability to proactively manage schedules and tasks
• Strong focus on attention to detail, accuracy 
• Energetic, self-motivated and results-oriented
• Can show initiative and the ability to be proactive, while also being able to follow instructions and provide support to the team
• Familiar with analysis, analytical tools, researching and reporting

Employee Extras

Dentons Australia focuses on the three key areas of talent management: engagement, development, and culture to motivate, develop and deliver excellence for our clients.

We offer competitive market salary packaging, incentive pay and reward, salary sacrifice packaging, additional leave programs (purchased leave, parental leave) and referral bonuses among some of our staff benefits.

We provide a number of corporate discounts, a generous health and wellbeing program and promote diversity initiatives across gender, flexibility, culture and LGBTI. We offer a range of benefits to our staff and their families. At Dentons, we are constantly looking to improve employee's lives in and out of the workplace.

As a Dentons employee you can also benefit from a range of free and discounted social activities, support networks, discounted gym memberships, discounted legal services and benefits on banking products with our clients.

To apply

Click on the below link to submit your application for this role. Please note that there are screening questions attached to this application: 

http://dentons.turborecruit.com.au/job/instructions.cfm?id=421021&from=direct

Feel free to contact Vivienne Micheletti on + 61 2 9931 4948 with any questions regarding this opportunity. All enquiries will be treated with the strictest of confidence.

Dentons has an internal talent acquisition team that works directly with candidates on all of our career opportunities. Dentons does not accept external agency applications for this role.