Sales & Marketing Manager / Operations Support - Hospitality
We are seeking an experienced hospitality or tourism professional to join our dynamic team at The Sebel Launceston.
Summary about this job
Management
Company: The Sebel Launceston
Location: Launceston & North East
Work type: Full Time
Salary: n\a
Phone: +61-2-5373-6821
Fax: +61-3-6736-3326
E-mail: n\a
Site: n\a
Detail information about job Sales & Marketing Manager / Operations Support - Hospitality. Terms and conditions vacancy
The Sebel Launceston is seeking a Sales & Marketing Manager to work as part of our team in Launceston. The role will manage all aspects of traditional and digital media marketing and drive new business in corporate accommodation, conferencing and Bluestone Bar & Kitchen. The role will also encompass operational support to our back-office team related to the general operations of the property. This role could be full time or part time depending on the availability of the successful applicant.
Key Responsibilities
- Generate sales opportunities in accommodation, conferencing and Food & Beverage
- Help develop the marketing strategy and plan (both traditional and digital media) for Accommodation, Conferencing and Food & Beverage
- Manage the marketing spend within budget
- Coordinate the creation of marketing content using online tools or via 3rd party agencies
- Lead the execution of marketing campaigns
- Coordinate social media activity
- Manage and support site inspections for all aspects of the business
- Manage corporate contracts and rate agreements
- Enter and manage accommodation rates through central Accor tools
- Coordinate bids for national Accor contracts using online tools
- Manage Accor national reporting
- Provide back office and front office support as needed including reservations, guest arrivals, departures and guest services
- Support operations for banqueting and events
To be successful in the role, you will:
- Have a passion for providing excellent service to all clients and guests of the hotel and the ability to multi-task to achieve this
- Have proven experience managing corporate accounts
- Have outstanding presentation, communication and interpersonal skills.
- Be a flexible team player and have an ability to self-manage
- Have some flexibility to work a variety of shifts as the business requires, which may include some early starts, late finishes, weekends and public holidays.
- Have attention to detail, loyalty and reliability.
Please note: Our guests and clients represent a very broad cross section of society, have a wide range of needs and expect a high level of performance from our team. As a result, this role is unsuitable for school leavers, and applicants must have at least five years of working experience since finishing secondary school. Applicants without this experience will not be considered.
The Sebel Launceston is part of the Accor Group, one of the largest and most successful hotel groups in the world. Accor provides development opportunities, employee discounts and benefits.
Due to the number of enquiries, only successful applicants will be contacted. Thank you for your interest and understanding.