Credit Control Manager ANZ

Summary about this job

Detail information about job Credit Control Manager ANZ. Terms and conditions vacancy

• Great opportunity to join a global multinational company.
• Busy hands on role supporting the sales team minimising exposure to bad debts.
• Avondale

About Us

Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand.  Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit.  So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. 

The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world.  Canterbury currently supplies kit to numerous high-profile national teams; England Rugby, Ireland Rugby, British & Irish Lions, Australian Rugby league as well as leading clubs such as NZ Vodafone Warriors, Canterbury Bankstown Bulldogs, NSW State of Origin, Leinster and Bath Rugby including a number of Mitre 10 Cup sides.

About the Role

This is a busy and exciting role in a large and well known multinational business. This position manages a small team so you will need to lead by example and provide motivation to staff. You will need to have strong communication skills and the ability to build rapport quickly with people to collect any outstanding debt or work out a mutually-beneficial solution based on their circumstances.

This role supports the Australian and New Zealand business therefore the standard business hours would be 9.30am to 6pm.

• Handling inbound and outbound customer queries.
• Managing all direct reports and aligning team objectives to company-wide strategies.
• Liaising with other departments to resolve customer queries and reconcile customer accounts.
• Follow up all outstanding accounts ensuring that customers are complying with their terms of trade and credit limits.
• Ensure accounts being referred to collection agents are issues with concise instructions,and are cost effective and completed in a timely manner, liaising with the agent on a regular basis.
• Manage sponsored property gear-give and charge accounts.
• Remain hands on with your own assigned accounts and support the team where needed.
• Manage all risks ensuring compliance with group internal audit criteria.
• Setting monthly/annual targets for individual team members in line with the company’s expectations.
• Identifying problem accounts and taking necessary action in a timely manner to minimise losses.
• Ensuring client queries are responded to within reasonable timeframes.
• Opening new accounts and ensuring all paperwork has been completed.
• Negotiating suitable arrangements for payments on overdue debtors.

About You

• 3-5 years’ experience managing a credit control team.
• Experience with staff management and strong leadership skills.
• Experience working in credit control or accounts receivable, encompassing the fundamentals of debt collection.
• Knowledge of collection legislation across both Australia and New Zealand.
• The ability to work to tight deadlines.
• Intermediate to Advanced Microsoft Excel skills and computer skills.
• Experience using SAP or Fabrix desirable.
• Strong attention to detail and accuracy.
• Excellent communication skills.

What’s on Offer

Canterbury will offer a competitive salary to ensure the brightest and best person for this role will be appropriately rewarded.

How to apply

Please apply via Seek with your current CV.