Food & Beverage Supervisor - Part Time

Summary about this job

Detail information about job Food & Beverage Supervisor - Part Time. Terms and conditions vacancy

Rendezvous Hotel Christchurch 

Inspired by art, culture and local history, Rendezvous presents an unconventional fusion of new and old, offering a hotel experience that’s inspiring and creative. As a Rendezvous Team Member, you’ll help deliver on that promise. Guests are warmly welcomed and attentively looked after. Team Members are highly responsive and knowledgeable, as accomplished with giving directions to the theatre as they are with advice for that restaurant nobody’s heard of – yet. Rendezvous guests are well travelled, sophisticated and tech savvy, they don’t want ‘same old’, they want their hotel experience to reflect their world view, that a life well lived encompasses good food, art, design and architecture. If that sounds like your worldview too, we’d love to talk to you.

Ask yourself this.

Are you looking for something fresh? Do you get a kick out of making someone’s day? Are you driven, passionate and energetic? Are you a people-person and love to lead and train others?

Are you nodding to these questions? Are your instincts screaming “yes!”? If you love staging awesome dining experiences and being in a fast-paced environment then be part of something fantastic at Rendezvous Hotel Christchurch, as our new Food & Beverage Supervisor.

About the Role

• Ensure all guests expectations are exceeded and actively encourage and collate guest feedback to ensure service benchmarks are being achieved.
• Be responsible for the day to day leadership and supervision of team members working in the department.
• Be responsible for the opening and closing duties and ensure correct cashiering procedures are followed in accordance with hotel standards.
• Coordinate and allocate duties for all service periods and ensure outlet is set up as per departmental guidelines.
• Ensure all team members have a sound knowledge of all menu and wine items available, and have the ability to offer suggestions, recommendations and where possible up-sell food and beverage items.
• Ensure guest complaints are resolved in a prompt and efficient manner and escalated as required.
• Ensure service stations are maintained with adequate supplies to service forecasted patronage;
• Ensure a high quality F&B product is consistently being produced, adhering to correct food safety standards.
• Assist with management of Micros or POS system to update items, prices, logins and system maintenance.

In order to hit the ground running you will have:

• Prior experience in staging awesome food & beverage experiences in a bar, restaurant or hotel setting
• An ability to thrive under pressure and work as a team in a high paced environment
• A great sense of style and immaculate presentation and grooming
• You’re an engaging and outgoing team player who gets a kick out of delivering exceptional service and thrives on leading a high performing team.
• You love food & drink and take a keen interest in the latest trends, the hottest new venues and stay across ever-evolving guest expectations
• You’re passionate about staging great bar & dining experiences for guests and have the ability to create a connection with people from all walks of life
• Licence Controller's Qualification (LCQ) Certificate 

Big Picture. Big Opportunities

As a TFE Team Member, you’ll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Adina Apartment Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra.

It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous team member benefits as well.

We aim to meet our customer’s needs with honesty, integrity and care. That requires a commitment to continuous team member training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It’s working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key Properties around the world.