Care Coordinator (2 x Part Time Positions) based in Petone
Customer services managing referrals, rosters and customer enquires. This is a high energy roll requiring excellence in all task undertaken.
Summary about this job
Nursing - Aged Care
Company: Access Community Health
Location: Wellington
Work type: Part Time
Salary: n\a
Phone: +64-7-863-9913
Fax: +64-3-972-4735
E-mail: n\a
Site: n\a
Detail information about job Care Coordinator (2 x Part Time Positions) based in Petone. Terms and conditions vacancy
- Are you a scheduling superstar, who thrives in a fast paced environment?
- Do you want to make a real difference in your community?
- Do you have a passion for delivering excellent customer service?
- Make a real difference helping people stay independent in their homes & communities
- Telephone based role
- Part Time positions, based in Petone Office
- 20 hours base, must be available between the hours of 0600 – 2200 Weekends - Saturday & Sunday
Access is one of New Zealand’s leading healthcare organisations, specialising in home-based healthcare and support. We work with the Ministry of Health, District Health Boards and ACC among others, to care for more than 20,000 people around the country. We are dedicated to giving our clients the care and support they need to live independently in their home and communities.
Care co-ordinators contribute to the delivery of our home based health care and support service by:
- Managing calls from clients regarding individual issues and concerns.
- Matching support workers to our clients, based on the support needs of the client
- Scheduling support worker visits, managing leave and shift cover using a purpose built database
We’re looking for people who share our dedication to working in support of the elderly, people with disability and people recuperating from injury and illness.
Requirements are:
- An excellent telephone manner (call centre experience an advantage)
- Excellent relationship building and customer service skills
- Highly organised and methodical work habits
- The ability to negotiate positive outcomes
- Excellent time management skills
- A commitment to achieving excellent outcomes in a busy team environment
- Strong intermediate level database/typing/system skills
- Experience in the health or social sector desirable.
For a copy of the role description please email [email protected] or contact Jax on phone 027 564 0529.
Applications close at Monday 6 August 2018
To learn more about what Access does watch our informative video below.
He kapiti hono he tatai hono he manaaki tangata. We connect, we customise, we care for our people