Customer Services Team Leader

All vacancies of New ZealandCall Centre & Customer ServiceCustomer Services Team Leader

We need an experienced CS Team Leader to oversee the successful account management of key client requirements & is able to lead a diverse team, well.

Summary about this job

Supervisors/Team Leaders

Company: Supply Chain Solutions

Location: Auckland

Work type: Full Time

Salary: $50-$55k neg on experience.

Phone: +64-6-941-5619

Fax: +64-9-651-1047

E-mail: n\a

Site:

Detail information about job Customer Services Team Leader. Terms and conditions vacancy

  • Well established & independently owned NZ company - Airport Location
  • Opportunities for career development and progression
  • Exclusive staff discounts for well-known brands

Our Company

Supply Chain Solutions is NZ's largest independently owned contract warehousing provider. We manage thousands of pallet positions across multiple Auckland warehouses for over 100 importers and distributors, including well known brands. 

Proudly NZ owned with over 200 staff, our company can offer many opportunities for career growth across our 3 pillars:

  • Logistics Services (3PL, 4PL, Global & Domestic Freight Forwarding)
  • IT Services (WMS, EDI, ERP, PaT/LMS)
  • Professional Services (Supply Chain Strategy, Warehouse Optimisation Consults, Functional Requirement Reports). 

The Role

As a leader, leading from the front, you will be responsible for motivating and leading a team of diverse individuals to achieve high standards of performance. You will also be responsible for coaching, mentoring and training each individual, while identifying development needs.

The role is also responsible for overseeing the overall account management of key accounts and working in alignment of the service levels expected. 

To be successful in this role, you will be:

  • analytical, organised and have great attention to detail
  • a problem solver; good investigator
  • proactive in your follow-up approach
  • experienced at an intermediate-advanced level of MS Excel & Word.
  • an excellent communicator; both oral and written.

To be considered for this role, you must have at least 1-2 years experience in a previous CS Team Leader role and you must apply with cover letter and resume.

So if you meet the above criteria and you're an energetic, pro-active and natural leader with a great work ethic, apply today!

For more information about our company, please visit our website: www.supplycs.com

NOTE: You must have the right to work in NZ to be considered.

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