Customer Service, Claims and Sales roles - Expressions of Interest
We'd love to hear from you if you're a customer service or sales guru. Don't worry if you're new to insurance; we'll take you on an exciting journey!
Summary about this job
Customer Service - Call Centre
Company: IAG NZ Ltd
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-7-592-1446
Fax: +64-9-848-7755
E-mail: n\a
Site: n\a
Detail information about job Customer Service, Claims and Sales roles - Expressions of Interest. Terms and conditions vacancy
- Help make our customers' world a safer place
- NZ's largest insurer: State, AMI, NZI & Lumley
- We'll set you up for success with comprehensive training and support!
We're building our Talent Pool and need more people like you in our frontline roles!
Interested in joining IAG, but the perfect opportunity isn't listed on our Careers Page? Register your interest in our frontline Customer Service, Sales & Claims roles and join our Talent Pool!
When a suitable opportunity becomes available, we'll refer back to this Talent Pool and if you fit our requirements, we'll get in touch with you to get the ball rolling. The best part is, that you only need to apply once to be considered for all our frontline roles.
About us
Here at IAG we believe that people are the most important success factor in our organisation. We want to make our customers' world a safer place, and that starts with us having talented, passionate people in our frontline teams. Think you haven't heard of us? Think again! IAG is NZ's largest general insurer and operates under the State, AMI, NZI, and Lumley brands, as well as underwriting insurance for some of NZ's leading banks.
We help customers to be prepared for the unexpected and unfortunate, such as crashing their pride and joy, having their home burgled, setting their kitchen on fire, or suffering damage as a result of extreme weather and natural disasters. We ensure our customers understand the importance of insurance and have the right protection in place. We're also there to support our customers and put things right when the worst happens... claims time!
What we can offer you
Don't worry if you're new to insurance, we'll take you on an exciting journey. We'll start you out with comprehensive training and support, and follow that up with outstanding career development opportunities across IAG. Even if your longer term plans are to move into other areas such as IT, Marketing, HR, or other specialisations, it's still great to see what customers think and feel while you work in a frontline role and then take that experience with you when you move to other business units. However you look at it, this really is a great place to grow!
We also offer you a range of great perks:
- Competitive salary + discretionary annual performance bonus
- Positive, inclusive team environment where we welcome individuality and celebrate diversity
- 50% discount on IAG insurance (with any of our brands)
- Annual $500 Health & Wellness benefit
- Discounted medical insurance through Southern Cross
- One paid volunteer day per year to contribute to meaningful causes
- Opportunity to join the IAG employee share plan, along with a company contribution
- Corporate discounts at various retailers e.g. Noel Leeming, OPSM, Bunnings, BNZ and more!
- Special deals on FlyBuys - you get to be part of our Crew!
About you
We'd love to hear from you if you're a sales superstar, or a customer service guru. You enjoy working as part of a high-performing team and thrive in a structured, fast-paced work environment. You bring a high standard of written and verbal communication skills, and an ability to build a natural rapport with customers over the phone. Most of all, you have customers at the heart of everything you do.
How to apply
Keen to find out more about our frontline teams and roles? Please view the attached information to find out more, then click the 'Take the pre-application quiz' button. The quiz will give you a bit more of an idea about what it's like to work here and will also help us to get to know you better.
What happens next?
Once you've submitted your expression of interest, we'll use the information you've provided to match you to new jobs as they arise. Depending on the opportunities that become available, we may be in touch with you within a week or two, or it may take a few months for that perfect opportunity to come up. If and when you are matched to a job, we'll contact you with more information.
So, what are you waiting for? Register your interest today!