Customer Engagement Specialist - Full time ( 3 month fixed term)
As a Customer Engagement Specialist you will be the first point of contact for customers via the telephone.
Summary about this job
Customer Service - Call Centre
Company: The Warehouse Limited & Warehouse Stationery
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-302-7533
Fax: +64-9-175-1150
E-mail: n\a
Site: n\a
Detail information about job Customer Engagement Specialist - Full time ( 3 month fixed term). Terms and conditions vacancy
Do you pride yourself on your people skills, phone manner and your all round positive approach to customer service? Yes? Then we want you!
As a Customer Engagement Specialist you will be the first point of contact for customers via the telephone. You will provide superior customer service through assisting with various enquiries on products, returns, refunds, promotions in store, store-specific questions and many more!
To be successful, you will:
- Possess a strong customer focus
- Have strong communication skills both verbal & written
- Be an able problem solver
- Have excellent time management skills
- Possess good listening skills
We are looking for a thoroughly customer focused individual who thrives on working in a fast paced and supportive team environment and is truly passionate about providing the complete solution to our customers.
Must be able to work Sun - Thurs between the hours of 8am - 6pm,
Our Support Office has an awesome North Shore location with views across the Waitemata Harbour, plenty of free parking and an onsite café. We'll also give you great discounts across all our brands and excellent career development opportunities.
Customer service is an art and we're looking for masters!