Customer Service Representative - Wellington
Exciting Customer Service position with a fast paced growing company. A challenging role within a great team!
Summary about this job
Customer Service - Call Centre
Company: Service Foods Ltd
Location: Wellington
Work type: Full Time
Salary: n\a
Phone: +64-4-648-9644
Fax: +64-7-905-8869
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative - Wellington. Terms and conditions vacancy
- Do you want to join one of the fastest growing companies in New Zealand?
- Are you a Customer Service STAR looking for your next challenge?
- Do you want to start your day early and finish early?
If you answered yes to the above questions, we would love to hear from YOU!!
About us:
Service Foods is a New Zealand wide company specialising in Food service. We supply to Cafes, Restaurants, Hotels, Manufacturers, Retailers, Distributors and exporters nationwide with a broad selection of imported and locally manufactured food products. Our core product areas are across fresh produce, dry, frozen and chilled departments.
Service Foods is a high growth company, and has great plans for the New Zealand food service market. We have 9 branches nation-wide and are working towards expanding our national footprint even further. Our philosophy ensures that we come to work every day to make a difference to the lives of the people we deal with.
About the role:
We are looking for Customer Service Representatives to join our amazing team based at our Wellington - Grenada North Branch. This is a full-time permanent position; days/hours of work are Monday - Saturday from 4.30 am to 1 pm (approx.).
Key duties include but are not limited to:
- Receiving orders via Phone, fax, email, and website and entering into the ERP system.
- Discussing product options with customers.
- Up-selling product lines.
- Key customer support services.
- Preparation of quotations.
- Assisting with administrative duties.
About you:
You are a focused, thorough and self-motivated individual who loves working with customers. You are someone who strives to exceed set quality standards throughout the customer service process.
You possess:
- Excellent reading, writing, and arithmetic skills.
- Confident and friendly phone manner.
- Excellent computer skills - proficiency in all Microsoft basic applications.
- Current full NZ driver’s license.
- Basic Time management skills are necessary.
- Attention to detail.
What's in it for you:
- Career progression opportunities
- Great team and supportive environment
- The opportunity to build great customer relationships while working with NZ's largest privately owned and operated company
Prior NZ experience in this field beneficial. Knowledge of basic food ingredients is essential. Applicants for this position must have NZ citizenship or residency.
Applications close 31st July, 2018.
Please note: Shortlisted candidates will be contacted via phone/email.