Service Desk Engineer

Summary about this job

Detail information about job Service Desk Engineer. Terms and conditions vacancy

• Fast paced environment and opportunity to use new technologies
• Innovative workplace in Christchurch
• Excellent opportunity to develop your IT career

We are working with our client who has a need for an IT Service Desk Engineer to join their high performing and well supported team.

In this service orientated environment you will provide 1st and 2nd level support to end-users. The main purpose of your role is to act as the first point of contact and provide prompt technical resolutions of incidents and service requests, escalating them to a higher level if required.

As a Service Desk Engineer you will have excellent customer service skills ensuring high quality, accurate and timely information is provided to the customer end user at all times. You will also have the ability to work in a fast-pasted environment responding to telephone calls, e-mails and walk-in requests.

To be successful in this role you will have the following skills and experiences:

• Previous experience working in a customer service role including some IT/ Technical related support
• Proven ability in troubleshooting computer problems
• Ability to handle multiple tasks simultaneously
• Excellent communication and team skills
• Strong problem solving skills

You’ll be working within a highly motivated and energetic team where you will be supported to ensure your success within this key role. If this sounds like the opportunity you have been looking for apply NOW!

You must hold the correct New Zealand work rights and be available at short notice for an interview in Christchurch.

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Lorna Grubb- Consultant Technology & Digital in our Christchurch office on 03 977 8592, quoting Ref No. BZ/44819