Customer Sales and Support Representative
Flexible opportunity for driven individual wanting to gain further experience in a service centre environment.
Summary about this job
Customer Service - Call Centre
Company: Select Recruitment & HR
Location: Otago
Work type: Contract/Temp
Salary: n\a
Phone: +64-7-950-6199
Fax: +64-4-589-5986
E-mail: n\a
Site: n\a
Detail information about job Customer Sales and Support Representative. Terms and conditions vacancy
- Locally owned Dunedin business with national reach
- Supportive team environment
- Opportunity to develop administrative skills
An opportunity has arisen for a Customer Sales and Support Representative to join our client in their busy service centre from July 23rd 2018 - February 2019. With a nation wide reach, this locally owned business has their head office in Dunedin and is looking for a driven individual to join them Monday to Friday between 8:30am – 2:30pm (negotiable). This fixed term position will bring with it an opportunity for you to further advance your customer service and data entry skills, as well the chance for you to develop an understanding of the processing around customer accounts and the logistics industry.
To excel in this role you will be customer focussed and have an understanding of the importance of excellence in service delivery. You will ideally have prior experience with a large volume of over the phone communications, with both clients or suppliers and you will be confident in your communications and computer literacy. As well as being a quick thinker, you will enjoy working with customers and colleagues to find service solutions and will enjoy an open and dynamic office environment.
Key responsibilities of this role will include:
- Taking customer orders and entering them into the service centre database
- Using the businesses accounting system to enter credit notes on customer files
- Processing orders and ensuring that delivery has happened in a timely manner with proof of delivery documented
- Professionally handling the processing of both outgoing and incoming client calls
- Data entry into Excel spreadsheets and general office administrative support
This flexible position presents a fantastic opportunity for those looking variety, challenge and the chance to utilise their customer service skills. If you want to add value to your career and will enjoy working within a small team in a supportive office environment, then this could be the role for you. Apply now so you don’t miss out! Or to find out more following the instructions below or alternatively you can visit the Select Job board at select.co.nz/Job-Board