Technical Pre-sales - Enterprise Solutions

Summary about this job

Detail information about job Technical Pre-sales - Enterprise Solutions. Terms and conditions vacancy

• Varied role - presales, marketing, and technical
• Broad range of products to extend your skillset
• Opportunity to grow your CV in multiple areas

Are you passionate about the Information & Technology industry, have the skills/qualifications to boot but are feeling “stuck” in your current position? Wanting to try something different, working for a brand with representation in some of New Zealand’s largest organizations and customers all over New Zealand? Do you feel you can take customers from A to Z through their evaluations of our products, leaving them knowing how to drive it. Do you have a ‘knack’ for sales and an ability to get along with anyone? This could be the break you are after..

Due to an internal promotion, Soft Solutions are on the hunt for our next pre-sales star, operating within our Enterprise Solutions division under the tutelage of the Enterprise Team Lead and managing one of our biggest brands. As a pre-sales resource you will be responsible for supporting the outbound BDM’s and Service Delivery staff, whilst managing the inbound sales queue. The role is dynamic, meaning some days you’ll also be assisting with conference management/co-ordination and on others you’ll be required to put your marketing hat on to whip up blogs and write some content for our weekly communications.

If you’ve read this far, then it’s great to know we still have your attention! Read on, for a quick description of your core responsibilities;

• Manage inbound sales queue, delegating enquiries between team members
• Lead follow-up and opportunity qualification
• Licensing support and product quoting
• Act as an escalation point for outstanding support engagements, working directly with the vendor
• Technical enablement of opportunities with prospects via remote sessions/webex
• A pivot point for lead management, working closely with the inside sales and administration teams
• Delivery of channel, partner or customer specific webinars
• Brand specific marketing (creation of blogs or content for our electronic communications)
• Customer retention – performing customer check-ins and follow-ups, ensuring we are delivering what they require

We are looking for someone with a technical background. 

You’ll be operating from within a small dedicated team to the brand, as part of a wider business development group. You’ll be guided by your direct team leader and will report directly to the Sales Manager. Be prepared to sell, support, articulate and most importantly have fun along the way. Our team is small, but our staff tenure is great – so we are prepared to wait for the right candidate to come along that will fit nicely into the fold of the value we aim to deliver to our customers.

Your command of the English language is so engaged that you can teach a co-worker the difference between their, there and they're with ease. You have the wisdom to convey difficult concepts as simply as possible and understand that you may not have all the answers, but you know where to find them.

Who are we?

ManageEngine is a global IT vendor specialising in IT management software solutions. Soft Solutions is a leading distributor of MSP services, computer software and hardware in New Zealand, focused on challenger solutions that add value for our resellers and their customers and has been in business for over 20 years. Soft Solutions is the sole distributor of ManageEngine into New Zealand.

Soft Solutions operates out of modern offices in Newmarket with a friendly team all keen to give our customers a great personal experience while growing the brands we represent.