Coordinator | Geneva Healthcare
Do you enjoy making a difference? Come and work for Geneva Healthcare and put your Heart into Health. Apply Now.
Summary about this job
Customer Service - Call Centre
Company: Geneva Healthcare Ltd
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-7-642-4782
Fax: +64-6-494-2407
E-mail: n\a
Site: n\a
Detail information about job Coordinator | Geneva Healthcare . Terms and conditions vacancy
COORDINATOR REQUIRED
Come and join our close knit Homecare Team in our Quay St office.
The Role:
This role will see you effectively coordinating and rostering our support workers to ensure our client’s needs are being met. You will have ownership of your own client portfolio that may require long or short term care. This role will see you talking to our clients and support workers and occasionally our funders on a daily basis.
Key tasks could include:
- Managing a high volume of inbound calls
- Dealing with queries in a timely manner
- Daily Rostering
- Ongoing maintenance of records in our database
- Relationship building with internal and external clients
What we can offer:
- A supportive orientation and training programme
- Internal career opportunities
- A thriving Social Club
- Casual Friday and after work drinks
- Supportive team environment
- Free fruit
- Personal fulfilment as you are helping someone live their best life
What we require:
- A minimum of at least 1 year experience within a call centre environment
- Healthcare experience or experience within a similar healthcare role is preferred
- Excellent written and verbal communication skills
- Ability to thrive within a fast paced environment
- Have an empathetic and caring nature, with a genuine interest in helping others
- Able to problem solve and think on your feet
Think you've got what it takes?
If so, please apply online to Danielle Harrison.
For further information please call on 0800 266 577.
Please note: you must be a citizen or resident of New Zealand to apply
For more information on what we do, please visit https://www.genevahealth.com/